Customer Experience

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

Job DescriptionAbout the Role:We are seeking a Senior Customer Experience Manager to join our team at Castlery. As a Senior Manager, CX Operations, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team.About the Team:The CX team is responsible for delivering exceptional service standards, meeting...

About AFFIN GroupWe continuously innovate to transform our financial services landscape - making banking better and easier. Our commitment to great work inspires us to make a difference.Job OpportunitiesPersonal Financial ConsultantAchieve PFC ASB Financing, Smart Money, Education Financing, Personal Financing, ASNB Variables, Bancassurance & Banca Takaful,...

What You Will DoAs Senior Branch Manager, you will be responsible for driving business growth, delivering exceptional customer experiences and leading a high-performing team. Your key accountabilities will include:Key Accountabilities:Strategic Planning:Develops and implements business plans that drive revenue growth and profitability.Builds and maintains...

Job DescriptionWe are seeking a talented Branch Manager to join our team at Different Technologies Pty Ltd. As a key member of our leadership team, you will be responsible for leading a team of sales professionals to achieve strong sales results for your branch.Your ResponsibilitiesOptimize team sales performance by analyzing sales data and implementing...

About the TeamAt Juara Jaya Motor Sdn Bhd, we pride ourselves on delivering exceptional customer service and finding the perfect car for every buyer.Our team members are passionate about cars and customer experiencesWe offer ongoing training and development opportunitiesOur team is dedicated to achieving our mission and valuesOur Mission

Cultivate a Passion for Sports and Customer ServiceDo you have a passion for sports and a desire to make a difference in people's lives? As a Sports Advisor at Decathlon Malaysia, you will have the opportunity to share your enthusiasm with customers and create memorable experiences.Your key responsibilities will include welcoming customers, providing product...

About the Role:We are looking for a highly motivated and experienced Restaurant Manager/ Asst. Restaurant Manager to join our team at Subway Taman Cahaya, Johor. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service quality.Key Responsibilities:Develop and...

About Us">At Castlery, we're committed to empowering individuals through impactful training programs that enhance service performance and elevate customer satisfaction. Our team of experienced professionals collaborates closely with the Customer Experience Manager and CX Shared Services Team to design and deliver engaging onboarding sessions for new hires...

At Deloitte, we believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future.We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business...

Requirements and QualificationsTo succeed as an Assistant Store Manager, you will need:Proven Results Focus: Demonstrate a strong sales focus and track record of achieving sales and KPI targets.Leadership Skills: Showcase your ability to lead, coach, and develop your team members to achieve their best performance.Excellent Communication: Possess excellent...

Company OverviewTalent Recruit is a leading provider of CX solutions, serving clients across various industries. We are currently hiring for a Customer Service Executive position in our E-Hailing & Deliveries Service / Data Centre project.Compensation PackageCompetitive basic salary and allowancesOpportunity to earn KPI bonuses and other incentivesJob...

About This RoleWe're seeking a highly motivated and customer-focused individual to fill the position of Sports Advisor Full Time at our Aeon Bukit Indah store. As a key member of our sales team, you'll be responsible for driving sales growth, improving customer satisfaction, and promoting our brand within the local community.Key Responsibilities:Drive sales...

Role OverviewThis is an exciting opportunity for an experienced Customer Experience Delivery Manager to join Castlery's dynamic operations team. We are looking for a leader who can drive team performance, customer satisfaction, and operational excellence.The successful candidate will have a strong background in managing customer experience operations,...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

About CastleryCastlery is a pioneering force in the furniture industry, dedicated to delivering exceptional customer experiences. Our commitment to innovation and customer-centricity has propelled us to the forefront of our field.We're driven by a shared vision to revolutionize the way people interact with furniture brands. By harnessing the power of...

Key ResponsibilitiesThe Customer Experience Lead Manager will be responsible for overseeing the development and implementation of customer experience initiatives, including program management, project coordination, and stakeholder engagement. This role requires strong communication and interpersonal skills to effectively collaborate with internal and...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...

About UsAt IKEA, we believe that everyone deserves a better everyday life. That's why we create homes for all people. With a presence in Singapore, Malaysia, and Thailand, we offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in a sustainable way, reducing...