Customer Experience Manager

About the Role:We are looking for a highly motivated and experienced Restaurant Manager/ Asst. Restaurant Manager to join our team at Subway Taman Cahaya, Johor. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service quality.Key Responsibilities:Develop and...

Job DescriptionWe are seeking a talented Branch Manager to join our team at Different Technologies Pty Ltd. As a key member of our leadership team, you will be responsible for leading a team of sales professionals to achieve strong sales results for your branch.Your ResponsibilitiesOptimize team sales performance by analyzing sales data and implementing...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Role OverviewThis is an exciting opportunity for an experienced Customer Experience Delivery Manager to join Castlery's dynamic operations team. We are looking for a leader who can drive team performance, customer satisfaction, and operational excellence.The successful candidate will have a strong background in managing customer experience operations,...

Key ResponsibilitiesThe Customer Experience Lead Manager will be responsible for overseeing the development and implementation of customer experience initiatives, including program management, project coordination, and stakeholder engagement. This role requires strong communication and interpersonal skills to effectively collaborate with internal and...

About CastleryCastlery is a pioneering force in the furniture industry, dedicated to delivering exceptional customer experiences. Our commitment to innovation and customer-centricity has propelled us to the forefront of our field.We're driven by a shared vision to revolutionize the way people interact with furniture brands. By harnessing the power of...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

Job DescriptionAbout the Role:We are seeking a Senior Customer Experience Manager to join our team at Castlery. As a Senior Manager, CX Operations, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team.About the Team:The CX team is responsible for delivering exceptional service standards, meeting...

Job DescriptionWe are seeking an experienced Customer Experience Operations Manager to join our team at Castlery. As a key member of our operations team, you will play a critical role in managing and optimizing our online customer experience operations.The ideal candidate will have a proven track record of driving team performance and customer-centric...

Job DescriptionAs a Retail Sales and Marketing Executive at STELLAR CORPORATE PLT, you will be responsible for engaging walk-in customers, executing marketing initiatives, and preparing sales presentations. You will also monitor customer engagement and provide feedback to the Sales and Marketing Manager. This role requires strong communication skills, the...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

About AFFIN GroupWe continuously innovate to transform our financial services landscape - making banking better and easier. Our commitment to great work inspires us to make a difference.Job OpportunitiesPersonal Financial ConsultantAchieve PFC ASB Financing, Smart Money, Education Financing, Personal Financing, ASNB Variables, Bancassurance & Banca Takaful,...

Job DescriptionWe are seeking a highly motivated individual to join our team as a Centre Manager. In this role, you will be responsible for managing day-to-day operations, building relationships with customers, and promoting the benefits of our products and services.Your key responsibilities will include:Maintaining good communication with customersSharing...

What You Will DoAs Senior Branch Manager, you will be responsible for driving business growth, delivering exceptional customer experiences and leading a high-performing team. Your key accountabilities will include:Key Accountabilities:Strategic Planning:Develops and implements business plans that drive revenue growth and profitability.Builds and maintains...

Job SummaryAbout the Opportunity:Castlery is seeking a Senior Customer Experience Manager to lead the development and implementation of strategies to enhance customer experience and drive operational excellence.About Your Role:You will be responsible for leading a team of CX professionals to deliver exceptional service standards, as well as developing and...

About Us">At Castlery, we're committed to empowering individuals through impactful training programs that enhance service performance and elevate customer satisfaction. Our team of experienced professionals collaborates closely with the Customer Experience Manager and CX Shared Services Team to design and deliver engaging onboarding sessions for new hires...

Requirements and QualificationsTo succeed as an Assistant Store Manager, you will need:Proven Results Focus: Demonstrate a strong sales focus and track record of achieving sales and KPI targets.Leadership Skills: Showcase your ability to lead, coach, and develop your team members to achieve their best performance.Excellent Communication: Possess excellent...