Customer Experience Specialist
7 days ago
About Us
">At Castlery, we're committed to empowering individuals through impactful training programs that enhance service performance and elevate customer satisfaction. Our team of experienced professionals collaborates closely with the Customer Experience Manager and CX Shared Services Team to design and deliver engaging onboarding sessions for new hires and ongoing learning opportunities for current team members.
We strive to maintain a psychologically safe, transparent, and flexible work environment that enables our people to perform at their best level. We believe in partnering with our employees to raise their skills as they grow with us.
Your Key Responsibilities
- Delivery of onboarding training while developing and maintaining onboarding materials
- Mentoring new and existing team members to improve performance and meet regularly with CX Manager to report progress
- Work closely with key functions to identify training needs or improvements
- Work with CX Shared Service team to develop global CX training framework, with periodic review of the training program, materials and delivery for effectiveness and relevance to existing processes, systems, products, customer needs and trends
-
IT Recruitment Specialist
3 days ago
Johor Bahru, Johor, Malaysia User Experience Researchers Pte Ltd (Singapore) Full timeAt User Experience Researchers Pte Ltd, we are seeking an experienced IT Recruitment Specialist to join our team.About the RoleThis is a full-time position that requires a strong background in IT recruitment, with a minimum of 2 years of experience.The ideal candidate will have excellent communication and interpersonal skills, be self-motivated, energetic,...
-
Customer Experience Specialist
22 hours ago
Johor Bahru, Johor, Malaysia J RECRUIT FIRM Full timeJob DescriptionWe are seeking a highly motivated individual to join our team as a Centre Manager. In this role, you will be responsible for managing day-to-day operations, building relationships with customers, and promoting the benefits of our products and services.Your key responsibilities will include:Maintaining good communication with customersSharing...
-
Customer Experience Specialist
14 hours ago
Johor Bahru, Johor, Malaysia Eggette Lab Full timeAbout UsEggette Lab is committed to providing a positive and inclusive work environment that encourages growth and development.Your RoleAs an Outlet Service Crew member, you will play a vital role in delivering exceptional customer experiences and driving business results.ResponsibilitiesGreet customers and take their orders accurately.Prepare ingredients...
-
Customer Care
6 minutes ago
Johor Bahru, Johor, Malaysia KPJ Johor Specialist Hospital Full timeCompany DescriptionKPJ Johor Specialist Hospital is a leading hospital and healthcare provider in Malaysia, with dedicated and experienced medical professionals committed to providing patients with exceptional care. The hospital offers a range of services, including medical, surgical, and maternity care, as well as diagnostics and rehabilitation. Located in...
-
Luxury Brand Experience Specialist
7 days ago
Johor Bahru, Johor, Malaysia CXG Full timeAt CXG, we are seeking a Luxury Brand Experience Specialist to join our global team. In this role, you will have the opportunity to explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.About the RoleAs a Luxury Brand Experience Specialist, you will discreetly assess customer experiences, providing critical...
-
Customer Acquisition Specialist
3 days ago
Johor Bahru, Johor, Malaysia COURTS MALAYSIA Full timeJob Title: Customer Acquisition SpecialistWe are seeking a highly motivated and results-driven Customer Acquisition Specialist to join our team at Courts Malaysia. As a Customer Acquisition Specialist, you will be responsible for acquiring new customers, building relationships with existing customers, and driving business growth.Key ResponsibilitiesCustomer...
-
Medical Infection Prevention Specialist
1 week ago
Johor Bahru, Johor, Malaysia Regency Specialist Hospital Full timeJoin Our Team as an Infection Control NurseWe are looking for an experienced Infection Control Nurse to join our team at Regency Specialist Hospital. As a key member of our team, you will be responsible for preventing infections and improving patient outcomes.The ideal candidate will have a strong background in nursing and experience in infection control....
-
Customer Acquisition Specialist
5 days ago
Johor Bahru, Johor, Malaysia Lyreco Singapore Malaysia Full timeLynetecorp Asia Pte Ltd is searching for a Customer Acquisition Specialist to expand our customer base and drive sales growth. As a Customer Acquisition Specialist, you will be responsible for identifying new business opportunities and developing strategies to acquire new customers.Main DutiesIdentifying and pursuing new business opportunities through...
-
Customer Experience
1 week ago
Johor Bahru, Johor, Malaysia Castlery Full timeAt Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...
-
Customer Experience
2 weeks ago
Johor Bahru, Johor, Malaysia Castlery Pte Ltd Full timeAt Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...
-
Customer Relationship Specialist
5 days ago
Johor Bahru, Johor, Malaysia Krubong Recovery Full timeKrubong Recovery is a dynamic and growing company that requires a skilled Customer Relationship Specialist to join our team. In this role, you will be responsible for handling customer complaints, solving issues, and ensuring customer satisfaction.Required Skills and Qualifications:At least 2 years of experience in Sales/Marketing/Business Development...
-
Customer Experience Specialist
5 days ago
Johor Bahru, Johor, Malaysia ELITE TRANSFORM CONSULTING PLT Full timeWe are seeking a highly motivated and experienced Retail Sales Manager to join our team in Johor Bahru, Johor.Key Responsibilities:Available to work Monday through Saturday, with specific hours during the morning and afternoon.Requires 2-3 years of relevant work experience.Expected salary range: RM4,000 - RM5,000 per month.About Us:ELITE TRANSFORM CONSULTING...
-
Johor Bahru, Johor, Malaysia Castlery Full timeJob DescriptionWe are seeking an experienced Customer Experience Operations Manager to join our team at Castlery. As a key member of our operations team, you will play a critical role in managing and optimizing our online customer experience operations.The ideal candidate will have a proven track record of driving team performance and customer-centric...
-
Customer Acquisition Specialist
1 day ago
Johor Bahru, Johor, Malaysia ㍍ Full timeIn this role, you will be responsible for developing and executing sales strategies to drive business growth and improve customer satisfaction. As a Customer Acquisition Specialist, you will work closely with cross-functional teams to identify and pursue new sales opportunities.About Our ApproachWe take a customer-centric approach, focusing on building...
-
Treatment Coordinator
2 weeks ago
Johor Bahru, Johor, Malaysia Alpha dental specialist centre Full timeCompany DescriptionWe are a newly established dental specialist centre based in southern Malaysia, Johor Bahru.Role DescriptionThis is a full-time on-site role for a Treatment Coordinator at Alpha Dental Specialist Centre located in Johor Bahru, Malaysia. The Treatment Coordinator will be responsible for treatment coordination with patients, customer...
-
Customer Engagement Specialist
10 hours ago
Johor Bahru, Johor, Malaysia Duplex Healthcare Sdn Bhd Part timeWhat We're Looking For:A dynamic and results-driven Event Promoter to join our team at Duplex Healthcare Sdn Bhd. As a Customer Engagement Specialist, you will engage with customers and promote our health products, driving sales and revenue growth.Your Key Responsibilities:- Develop and maintain strong relationships with customers, providing them with...
-
Customer Experience Lead
3 days ago
Johor Bahru, Johor, Malaysia Castlery Full timeJob DescriptionAbout the Role:We are seeking a Senior Customer Experience Manager to join our team at Castlery. As a Senior Manager, CX Operations, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team.About the Team:The CX team is responsible for delivering exceptional service standards, meeting...
-
Customer Experience Officer
3 days ago
Johor Bahru, Johor, Malaysia AFFIN Group Full timeAbout AFFIN GroupWe continuously innovate to transform our financial services landscape - making banking better and easier. Our commitment to great work inspires us to make a difference.Job OpportunitiesPersonal Financial ConsultantAchieve PFC ASB Financing, Smart Money, Education Financing, Personal Financing, ASNB Variables, Bancassurance & Banca Takaful,...
-
Customer Experience Head
7 days ago
Johor Bahru, Johor, Malaysia Alliance Bank Malaysia Berhad Full timeWhat You Will DoAs Senior Branch Manager, you will be responsible for driving business growth, delivering exceptional customer experiences and leading a high-performing team. Your key accountabilities will include:Key Accountabilities:Strategic Planning:Develops and implements business plans that drive revenue growth and profitability.Builds and maintains...
-
Customer Experience Manager
4 days ago
Johor Bahru, Johor, Malaysia Different Technologies Pty Ltd. Full timeJob DescriptionWe are seeking a talented Branch Manager to join our team at Different Technologies Pty Ltd. As a key member of our leadership team, you will be responsible for leading a team of sales professionals to achieve strong sales results for your branch.Your ResponsibilitiesOptimize team sales performance by analyzing sales data and implementing...