Customer Experience Lead Manager

Job DescriptionAbout the Role:We are seeking a Senior Customer Experience Manager to join our team at Castlery. As a Senior Manager, CX Operations, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team.About the Team:The CX team is responsible for delivering exceptional service standards, meeting...

Job DescriptionWe are seeking a talented Branch Manager to join our team at Different Technologies Pty Ltd. As a key member of our leadership team, you will be responsible for leading a team of sales professionals to achieve strong sales results for your branch.Your ResponsibilitiesOptimize team sales performance by analyzing sales data and implementing...

About the Role:We are looking for a highly motivated and experienced Restaurant Manager/ Asst. Restaurant Manager to join our team at Subway Taman Cahaya, Johor. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service quality.Key Responsibilities:Develop and...

Role OverviewThis is an exciting opportunity for an experienced Customer Experience Delivery Manager to join Castlery's dynamic operations team. We are looking for a leader who can drive team performance, customer satisfaction, and operational excellence.The successful candidate will have a strong background in managing customer experience operations,...

Job DescriptionAs the authorized distributor of leading tyre brands, HT Tyrehub Sdn Bhd requires a skilled Customer Service Professional to manage customer inquiries, ensure smooth order processing, and collaborate with internal teams to resolve issues effectively.Key Tasks:Provide timely and effective solutions to customer inquiriesCollaborate with internal...

About CastleryCastlery is a pioneering force in the furniture industry, dedicated to delivering exceptional customer experiences. Our commitment to innovation and customer-centricity has propelled us to the forefront of our field.We're driven by a shared vision to revolutionize the way people interact with furniture brands. By harnessing the power of...

About the Role:We are looking for a highly skilled Tech Lead to drive the technical vision, development, and delivery of innovative solutions. As a Tech Lead, you will work closely with cross-functional teams, mentor developers, and ensure the successful execution of software projects. You will play a crucial role in defining best practices, architecture...

Job SummaryWe are seeking an experienced Experience Manager Senior Operations Lead to join our team at Castlery. As a key member of our operations team, you will play a critical role in managing and optimizing our online customer experience operations.The ideal candidate will have a strong background in customer experience management, preferably within call...

Job SummaryAbout the Opportunity:Castlery is seeking a Senior Customer Experience Manager to lead the development and implementation of strategies to enhance customer experience and drive operational excellence.About Your Role:You will be responsible for leading a team of CX professionals to deliver exceptional service standards, as well as developing and...

What You Will DoAs Senior Branch Manager, you will be responsible for driving business growth, delivering exceptional customer experiences and leading a high-performing team. Your key accountabilities will include:Key Accountabilities:Strategic Planning:Develops and implements business plans that drive revenue growth and profitability.Builds and maintains...

Job SummaryCelestica Inc. is seeking a highly skilled Customer Program Manager to join our team. In this role, you will be responsible for managing the commercial aspects of customer accounts and coordinating the delivery of products and services.Key ResponsibilitiesAccount Management: Meet and deliver all commercial aspects of customer accounts and...

We are seeking an experienced Lead C# Developer to join our team at User Experience Researchers Pte Ltd.The primary responsibilities of this role include leading and mentoring a development team in building and maintaining a system using C# .NET, architecting and implementing scalable solutions for processing and recording large volumes of transactional...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

Job DescriptionWe are seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs. As a Customer Experience specialist, you will collaborate closely with the CX Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer...

Requirements and QualificationsTo succeed as an Assistant Store Manager, you will need:Proven Results Focus: Demonstrate a strong sales focus and track record of achieving sales and KPI targets.Leadership Skills: Showcase your ability to lead, coach, and develop your team members to achieve their best performance.Excellent Communication: Possess excellent...

We are seeking a highly skilled Full Stack Systems Lead to join our team at User Experience Researchers Pte Ltd.The primary responsibilities of this role include leading and mentoring a development team in building and maintaining a system using C# .NET, architecting and implementing scalable solutions for processing and recording large volumes of...

About UsAward-winning Decathlon Malaysia is a leading retailer of sports equipment and apparel. We are committed to delivering exceptional customer experiences and driving sales growth. Our dynamic team is passionate about sports and dedicated to providing outstanding service to our customers.Why Join Us:Opportunity to work with a leading retailer in the...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

About the TeamAt Juara Jaya Motor Sdn Bhd, we pride ourselves on delivering exceptional customer service and finding the perfect car for every buyer.Our team members are passionate about cars and customer experiencesWe offer ongoing training and development opportunitiesOur team is dedicated to achieving our mission and valuesOur Mission