Voice Solutions Manager

Key ResponsibilitiesImplement and manage unified communications products for voice systems, ensuring design upgrades to support global growth and system stability.Automate tasks to maintain optimal functioning and consistency of voice systems.Collaborate with Telco carriers, vendors, and business units to coordinate the future direction of the voice system...

Job DescriptionSovereign's Capital seeks an experienced Technical Voice Systems Engineer to lead our Voice Systems team. As a key member of our IT Infrastructure department, you will oversee the development, deployment, and maintenance of unified communications solutions, ensuring seamless interaction between customers and our Contact Centre.Key...

At Grab, our purpose is to drive Southeast Asia forward by economically empowering everyone with heart, hunger, honour, and humility. Our team values customer-centricity and innovation, ensuring we deliver personalized IT solutions that meet evolving needs.About the RoleThis Senior Voice Systems Solutions Specialist role will be onsite in Malaysia and...

About the RoleWe are seeking an experienced Unified Communications Engineer to join our Grabber Technology Solutions team. As a Voice System Expert, you will be responsible for implementing, managing, and enhancing our unified communications products for voice systems. Your expertise will help us deliver seamless IT experiences for all Grab employees.

As a Voice Engineer - Cloud Communications, you will be part of a dynamic team that develops and maintains cutting-edge cloud-based voice solutions. Your primary responsibilities will include:Designing and implementing scalable and secure voice systems for large-scale enterprise clients.Collaborating with internal stakeholders to understand business...

Job DescriptionWe are seeking an experienced Senior Voice Systems Architect to join our team. As a key member of our Voice Systems team, you will be responsible for designing and implementing comprehensive voice solutions that meet the specific needs of our Contact Centre.You will serve as a Subject Matter Expert (SME), responsible for project managing and...

Company OverviewSovereign's Capital is a leading superapp in Southeast Asia, providing innovative solutions for individuals and businesses. We are committed to driving growth and empowerment across the region.Our MissionWe strive to deliver exceptional customer experiences through seamless IT experiences for all employees. Our team values...

We care about your well-being at Grab, and here are some of the global benefits we offer:We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your...

ResponsibilitiesThe Voice Solutions Manager will be responsible for:Designing and implementing voice solutions that meet the specific needs of our Contact Centre.Collaborating with CPaaS vendors to deliver these solutions to Grab's Support Contact Centre.Leading planning, coordination and implementation of medium to large Voice contact centre...

About UsGrab is Southeast Asia's leading superapp, providing a range of services including food delivery, ride-hailing, and financial services.We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best.Role SummaryThis role will involve working closely with our Contact...

Job DescriptionThe Voice Systems team provides a comprehensive voice solution, offering different service modules such as inbound/outbound call center solutions, auto-dialer, video call, CRM integration, and omni-channel support. We collaborate with CPaaS vendors to deliver these solutions to Grab's Support Contact Centre.

Job DescriptionIn this role, you will have the opportunity to work with cutting-edge technology in Process Automation and make a visible impact on the future. As an Engineering Solutions Manager at ABB, you will be responsible for delivering high-quality engineering solutions to customers. You will manage a team of designers/engineers to ensure timely and...

About UsF. Hoffmann-La Roche Gruppe is a research-focused healthcare group that operates globally. With over 100,000 people across 100 countries, we are one of the world's leading healthcare companies.We provide end-to-end business solutions for finance, procurement, IT, communications, people & culture, and beyond to our colleagues across the APAC region....

Job Description:The successful candidate will have a proven track record of success in IT sales or business development, with a strong understanding of technical solutions and services. As a Senior Business Development Executive, you will play a critical role in driving business growth and expanding our customer base.Responsibilities:Develop and execute...

About the RoleThis is an exciting opportunity for an Infra Solutions Manager to join our team and take charge of IT operations across all Nando's outlets in Malaysia. The successful candidate will be responsible for ensuring that all systems are stable, functioning optimally, and operating with the required agility and controls.

About GrabTaxi Holdings Pte. Ltd.GrabTaxi Holdings Pte. Ltd. is a leading superapp in Southeast Asia, offering a wide range of services including food delivery, transportation, and financial services. At the core of our success is our commitment to providing a safe and secure environment for our users. As a result, we have created an Integrity tech team that...

Job SummaryThis role offers a chance to excel as a Unified Communications Specialist at Sovereign's Capital. The successful candidate will lead a team of experts in implementing and enhancing unified communication solutions, aiming to provide first-rate customer experiences.Key ResponsibilitiesUnify Customer Interactions: Implement and maintain robust UC...

Job SummaryWe are seeking an experienced Enterprise Technology Solutions Manager to join our team at Grab.In this role, you will be responsible for managing and implementing enterprise technology solutions, driving business growth and innovation through strategic partnerships and collaborations.You will have a strong background in IT service delivery,...

Job SummaryAs a Customer Experience Manager at Sime Darby Property, you will lead the Voice of Customer (VoC) and Insights function while driving continuous service improvement. This role ensures that customer feedback is collected, analyzed, and translated into actionable service enhancements.Key Responsibilities:Voice of Customer (VoC) & Insights:...

**Technical Solutions Consultant:**We are seeking an experienced Solution Architect to design and implement technical solutions for our organization. The ideal candidate will have strong knowledge of cloud platforms (AWS, Azure, Google Cloud, etc.) and experience with designing scalable, secure, and high-performance solutions.Key Responsibilities:Manage the...