Experience Manager

Add expected salary to your profile for insightsBjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform,Bjak.com, we help millions of people find insurance policies that offer the best value...

Bjak Sdn Bhd, a pioneering financial services company in ASEAN, is dedicated to making access to affordable and sustainable financial services a reality for millions of people across the region.Job Description:We are seeking a highly skilled Customer Experience & Admin Operations Manager/Team Lead to oversee and streamline our customer service and...

requirementsRequired Skills and QualificationsStrategic planning and executionDigital tool utilization and implementationVoice of Customer (VOC) managementOutlet expansion and operation standardizationPeople management and developmentCustomer experience optimizationData analysis and modelingLeadership and team managementLanguage proficiency (Mandarin and...

Role DescriptionWe are looking for a skilled FRONTLINE CUSTOMER EXPERIENCE MANAGER to provide exceptional customer service and support to our clients. In this role, you will be responsible for managing customer relationships, resolving issues, and processing transactions.Key Responsibilities:Develop and maintain strong relationships with customers through...

About This RoleWe are on the hunt for an experienced and creative Venue Experience Director to run our unique speak easy bar. The ideal candidate will excel in financial oversight, event management, and marketing, while creating an exceptional guest experience.Main ResponsibilitiesFinancial Management: Monitor and manage the cost of goods sold (COGS) and...

Join Our TeamAs a Membership Consultant at Dynamic Fitness Sdn Bhd, you'll have the opportunity to work in a dynamic and supportive environment where you can grow your career and make a real difference in people's lives.You'll be part of a team that's passionate about helping others achieve their fitness goals and living healthier lifestyles. We're committed...

Job DescriptionAvery Dennison is seeking a Customer Experience Director to lead the Customer Care Cell and Technical Services Team in ASEAN. The successful candidate will enhance customers' experience and differentiate Avery Dennison from its competitors.ResponsibilitiesLead the CCC & Technical Services Team in handling customer complaints and support to the...

Job DescriptionWe are seeking a seasoned professional to drive overall and e-commerce business growth through CRM and loyalty programs at QSR Brands.The ideal candidate will be responsible for effective customer journey targeting active and inactive segments for acquisition, engagement, and retention.Main Responsibilities:Define and deploy retention...

Job DescriptionWe are seeking a talented Client Experience Expert to join our team. As a representative of the brand, you will be responsible for delivering exceptional customer experiences and maintaining a positive image of the company.The ideal candidate will have excellent communication skills, be able to multitask, and possess good problem-solving...

**Welcome to the Team!**We are excited to introduce the role of Training Manager within our Learning and Development department at Only World Group.**Your Role:**You will play a vital part in assisting us in planning, developing, and executing training programs that drive business growth and enhance employee skills.**Responsibilities Include:**Training...

Our TeamWe are a dynamic and innovative team of designers, project managers, and specialists who share a passion for interior design and a commitment to excellence. We believe in creating unique and visually stunning spaces that reflect our clients' individual needs and preferences.If you are a creative and talented Interior Designer who shares our values...

Required Skills and QualificationsTo be successful in this role, you will need to possess the following skills and qualifications:Bachelor's Degree in Business Administration, Business Management, or a related fieldMinimum of 2 years of relevant work experience in a similar roleExcellent interpersonal and communication skillsProficiency in Microsoft Office...

Primary Objective:Drive the organization's learning and development strategy by designing, implementing, and evaluating impactful learning programs that align with business goals and staff development needs.Key Responsibilities:Stakeholder ManagementDevelop strategic learning plans aligned with the stakeholders' business strategies, organizational goals and...

We are currently seeking a skilled Executive Customer Service professional to join our team at Press Metal Corporation Limited.ResponsibilitiesThe successful candidate will be responsible for ensuring high-quality service to both internal departments and external customers, contributing to the development and maintenance of standards, policies, and...

Work Location:Glenmarie, Shah AlamResponsibilities:Lead and mentor a team of Customer Service Coordinators to meet performance and order fulfillment targets.Oversee the full order processing cycle, ensuring accuracy and timely delivery.Implement and maintain ISO Quality Procedures, ensuring compliance with standards.Manage customer complaints and implement...

Your challenges:Manage assigned material categories in alignment with other material categories and with overarching procurement strategy (analyze and classify spend and suppliers)Supplier Management in alignment with the material category strategy regarding quality, cost, R&D and logisticsIdentify and implement optimization levers and report...

Add expected salary to your profile for insightsResponsibilitiesOversee and manage the Sales Department, responsible for Business Development and Customer Care.Secure new customers, service existing customers, attend to customers' requests, and ensure customer satisfaction.Prepare quotations pertaining to Airfreight, Sea freight, Trucking, warehousing, etc.,...

Manage the daily operations of the company, ensuring business objectives are met efficiently and effectively.Oversee sales operations, ensuring targets are met or exceeded.Monitor market trends, competitor activities, and customer behaviors to identify growth opportunities and adjust strategies accordingly.Manage the budget, monitor the financial health of...

RequirementsWe are seeking a highly skilled and experienced Operations Manager to join our team. The ideal candidate will have a minimum of 5 years of working experience in F&B operations and e-commerce, with proven expertise in managing and optimising daily processes.Essential Skills and QualificationsMinimum 5 years of working experience in F&B operations...

Responsible in Group financial reporting including consolidation, Bursa Announcement reports, and financial statements.Responsible for the supervision of timely financial closing of subsidiaries and perform financial analysis on the variances.Manages and oversees all aspects of accounting and finance of the business in accordance to the Company's policies...