Assistant Manager, Order Management

3 weeks ago


Klang, Selangor, Malaysia Sysmex Asia Pacific Full time

Work Location:

  • Glenmarie, Shah Alam

Responsibilities:

  • Lead and mentor a team of Customer Service Coordinators to meet performance and order fulfillment targets.
  • Oversee the full order processing cycle, ensuring accuracy and timely delivery.
  • Implement and maintain ISO Quality Procedures, ensuring compliance with standards.
  • Manage customer complaints and implement corrective actions (CAPA) as needed.
  • Collaborate with internal teams, 3PL logistics, and vendors to ensure smooth order fulfillment.
  • Track and analyze key performance metrics to drive continuous improvement.
  • Manage special assignments as directed by management.

Requirements:

  • Bachelor's Degree in Business Administration, Supply Chain Management, Logistics or a related field.
  • 10 years of experience in order processing, customer service, supply chain management or logistics.
  • 3-5 years of supervisory experience with proven leadership in managing teams.
  • Proficient in SAP or S/4 Hana systems.
  • Strong understanding of ISO 9001 and GDMPD standards and order fulfillment processes.
  • Effective communication, problem solving and organizational skills.

Why Sysmex Malaysia?

  • Industry Leader: Be part of a pioneering company recognized globally in invitro diagnostics.
  • Thriving Growth: Contribute to a multinational organization with a strong record of sustainable financial performance.
  • Exceptional Benefits: Enjoy a comprehensive benefits package, plus exciting perks like sponsor fit and fun activities.
  • Invested in You: Customize development programs, mentorship opportunities and career advancement pathways.
  • Engaged Community: Activities designed to foster a vibrant, inclusive and collaborative workplace culture, and have a positive impact on the environment, society and community.

Application Process: Apply now via LinkedIn or email to our recruitment team at hr@sysmex.com.my.

At Sysmex Malaysia, we value diversity and inclusivity, and we welcome individuals with relevant experience to apply and join our dynamic team.

"Together For A Better Healthcare Journey".

#J-18808-Ljbffr

  • Klang, Selangor, Malaysia Salvagnini South Asia Sdn Bhd Full time

    Order Management Specialist (Industrial Machinery & Commodity)Manage the entire order cycle, from receipt to delivery, ensuring efficiency and adherence to timelines.Coordinate with the supplier to ensure compliance with specification and timely delivery.Interact with the Logistic Manager to manage shipment and related documentation.Collaborate with the...


  • Klang, Selangor, Malaysia QL Kitchen Sdn Bhd Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Production Executive. The successful candidate will have experience in order management, document control, and team coordination.Main ResponsibilitiesOrder Management: Manage the order sheet, ensure timely updates and accuracy.Document Control: Maintain a...


  • Klang, Selangor, Malaysia Salvagnini South Asia Sdn Bhd Full time

    Job RequirementsTo succeed in this role, you will need to have a strong background in supply chain management, logistics, or a related field. A minimum of 3 years of experience in similar roles within a Trading Company or an international supply chain environment is required.You should possess excellent problem-solving skills, with the ability to prioritize...


  • Klang, Selangor, Malaysia Rohde & Schwarz Full time

    Job SummaryThe successful candidate will be responsible for managing the entire order lifecycle, from receipt to shipment, and ensuring that all orders are processed efficiently and accurately.Main Responsibilities:Order Receipt and Verification: Verify the accuracy of received orders and promptly notify customers of any discrepancies.Order Processing and...


  • Klang, Selangor, Malaysia CompAsia Full time

    You will play a crucial role in ensuring precision, efficiency, and excellence in inventory and order fulfillment processes. Working closely with internal teams, suppliers, and partners, you will uphold the highest standards in inventory management, order accuracy, and product quality. This role is ideal for a detail-oriented problem solver who thrives in a...

  • Operations Manager

    3 days ago


    Klang, Selangor, Malaysia Sysmex Asia Pacific Full time

    Job SummaryWe are seeking an experienced Operations Manager to oversee the full order processing cycle, ensuring accuracy and timely delivery.Key ResponsibilitiesLead and mentor a team of Customer Service Coordinators to meet performance and order fulfillment targets.Implement and maintain ISO Quality Procedures, ensuring compliance with standards.Manage...


  • Klang, Selangor, Malaysia MR Full time

    Store Information Updates: Update and maintain accurate store data.Transaction Troubleshooting: Troubleshooting to ensure store adherence procedure in process refunds, discounts, and void transactions.Compliance Monitoring: Handle compliance monitoring and troubleshooting to ensure store adherence to policies.Notice Board Management: Oversee the structure...


  • Klang, Selangor, Malaysia Career Horizons Full time

    -Responsible in handling full set of accounts, cash flow projection and management reporting.-Responsible for Accounts Receivable, Accounts Payable and General Ledger.-Handle daily collections, treasury and banking activities.-Manage petty cash and process employee claims.-Monitor inventory, sales order process, purchasing and control of the approved...


  • Klang, Selangor, Malaysia Alam Flora Full time

    Company OverviewAlam Flora Sdn Bhd is a leading environmental management company in Malaysia, dedicated to serving communities and managing waste with minimal environmental impact.We provide comprehensive waste management services to several concession areas in Peninsular Malaysia, the Federal Territory of Kuala Lumpur and Putrajaya, and Pahang.Our mission...


  • Klang, Selangor, Malaysia Mitsubishi Full time

    ASSISTANT MANAGER/MANAGER - PARTS PRICING, WAREHOUSE & DISTRIBUTIONAdd expected salary to your profile for insights.Maximize profitability of the company while considering factors such as costs, competition, market demand, and customer value perception. Optimize supply chain by streamlining processes, reducing costs, improving efficiency, and enhancing...


  • Klang, Selangor, Malaysia Dalian First Talent Development Management Co.,Ltd. Full time

    Job Responsibilities:Dalian First Talent Development Management Co.,Ltd. is seeking a skilled Document Management Assistant to join our team.The successful candidate will be responsible for managing company documents, performing data entry and analysis, and maintaining office equipment.This role requires excellent organizational skills, attention to detail,...


  • Klang, Selangor, Malaysia Kawan Food Berhad Full time

    This position will be responsible for ensuring the sales admin support team meet their performance goals, maintain high standards of service, and support operational efficiency. The Assistant Manager will assist in supervising the call center staff, monitoring performance, handling customer inquiries, handling order management, sales support and also oversee...

  • Accounting Manager

    2 weeks ago


    Klang, Selangor, Malaysia SA Property Management Full time

    Responsibilities:Solve problems from sites related to accounting issues > Check & approval Modification > Check & reply to email and WhatsApp messages on Committee's query - Auditor's query.Prepare monthly Financial Report - Take entries to the system - Key in data for contra entries - Key in data for audit adjustments - Prepare listing - Bank reconciliation...


  • Klang, Selangor, Malaysia PROTON Holdings Berhad Full time

    Assistant Manager/ Manager - Planning (Inventory Management)Master Inventory Planning:Optimize inventory levels to ensure the right quantity is available at the right time, meeting customer demand while minimizing both overstocking and understocking, thereby preventing lost sales and excessive carrying costs.Demand Forecasting:Analyze and forecast future...


  • Klang, Selangor, Malaysia Q & M Dental Group Full time

    Working day: Monday to Friday (9am to 6pm)We are looking for a Assistant HR Manager / Senior HR Executive who is passionate about what they do, and keen to learn and grow with the Company.Working closely with the HR Director, this role assists in overseeing all aspects of human resources practices and processes, and also to ensure a productive workplace...


  • Klang, Selangor, Malaysia TFP Retail Full time

    Manager/Assistant Manager (Operations), E-CommerceAdd expected salary to your profile for insightsManage e-commerce fulfillment operation team including order processing, pickers and delivery riders to improve and achieve efficiency and productivity.Develop business processes SOP and guidelines for the entire operation division to meet operation...

  • Assistant IT Manager

    3 hours ago


    Klang, Selangor, Malaysia Posim Marketing Full time

    Add expected salary to your profile for insights.Responsibilities:IT software designing and development for .Net and Microsoft Axapta System.Enhance and maintain existing online application system such as sales ordering system & payment collection.Manage and improve new and existing company ERP application system and e-document system.Software integration...


  • Klang, Selangor, Malaysia Prima Millennia Full time

    About UsPrima Millennia is a premier catering service in Kuala Lumpur & Petaling Jaya, specializing in a diverse range of cuisines, including Asian and Western dishes. Our commitment to delivering delicious, high-quality food prepared with halal ingredients, complemented by exquisite buffet line decorations, creates memorable dining experiences for our...


  • Klang, Selangor, Malaysia Azelis Full time

    Azelis is a leading global innovation service provider in the specialty chemical and food ingredients industry.We are looking for an Order to Cash Specialist to support our Mandarin speaking countries.Key ResponsibilitiesPost invoices against Sales Orders to customers including tax invoices.Check and resolve any issues related to the Order to Cash process,...


  • Klang, Selangor, Malaysia Aigens Technology Limited Full time

    We are Aigens Technology Limited, a leading provider of F&B and Hospitality technology solutions. Our mission is to empower businesses across the Asia Pacific with innovative tools that transform customer experiences and maximize operational efficiency. With a strong focus on mobile ordering and QR code technology, we have been instrumental in steering the...