Client Care Professional

1 week ago


Petaling Jaya, Selangor, Malaysia Teleperformance Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist.

In this role, you will be responsible for providing exceptional customer service, resolving issues, and maintaining strong relationships with customers.

Responsibilities:

  1. Provide timely and effective responses to customer inquiries.
  2. Resolve customer complaints and concerns in a professional and courteous manner.
  3. Collaborate with other team members to achieve customer satisfaction goals.
  4. Stay up-to-date with product knowledge and provide accurate information to customers.

Requirements:

  • Bachelor's Degree or equivalent in any discipline.
  • Minimum 6 months of customer support experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.


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