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Business Operations Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia AvePoint Full time

Overview

AvePoint is seeking an experienced Business Operations Specialist to join our Client Services division.

This role involves analyzing business processes and automated systems, developing As-Is and To-Be descriptions, and leading requirements gathering and analysis activities.

The ideal candidate will have experience with software development, technical documentation, and communication with stakeholders.

We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers.

About this role:

  • Elicit requirements for software development.
  • Document, analyze and evaluate requirements gathered. Work out deliverables such as Functional Requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
  • Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.