Software Support Specialist
5 days ago
We are Critical Manufacturing Malaysia, a leader in empowering high-performance operations in the industry.
We are looking for a Software Support Specialist to join our team.
About the Role:This role will be responsible for providing primary support and continuous improvement of support procedures.
Key Responsibilities:- Support applications and interact with internal Product teams
- Improve support procedures, tools, and runtime environment
- Log and track issues ensuring customers are informed of progress
You will need:
- Degree in Computer Science/Information Technology or related field
- More than 5 years in application support
- Excellent interpersonal and communication skills
- Time management, organization, and prioritization
- Attention to detail – thorough in work carried out
- Teamwork – working together to meet deadlines
- Initiative – seeking continuous improvement and implementing best practice in technology environment
- Self-motivated and creative in all aspects of your work
- Excellent English skills – spoken and written
The following skills are highly desirable:
- Programming skills (C#, Typescript)
- Experience with SQL Server
- Experience with scripting languages (ex: Powershell, Bash)
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