CX Strategy
4 days ago
We are committed to delivering exceptional customer experiences through our VoC and Insights program. Our goal is to collect, analyze, and act on customer feedback to drive continuous service improvement. The ideal candidate will have a proven track record of developing and implementing data-driven strategies to enhance customer retention, engagement, and satisfaction.
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CX Strategy Lead
1 day ago
Petaling Jaya, Selangor, Malaysia Kimberly Clark Full timeJob DescriptionThis role is designed to drive IFP Asia customer centricity by elevating IFPs ability to understand customers situations, perceptions, expectations, and insights that then drive change in IFP to deliver improved customer experiences and as such grow.The successful candidate will be a critical part of the AsiaCX and Sales Enablement Team,...
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CX Cultural Ambassador
4 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeJob DescriptionSime Darby Property seeks a highly skilled and experienced Customer Experience Transformation Lead to drive cultural transformation and lead initiatives that foster a customer-first mindset within our organization. Key AccountabilitiesTo develop and execute CX cultural transformation programs to instill a customer-first mindset, driving...
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Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeWelcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...
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Customer Journey Excellence Manager
1 day ago
Petaling Jaya, Selangor, Malaysia Kimberly Clark Full timeKey ResponsibilitiesDrive IFP Asia customer centricity by elevating KCPs ability to understand customers situations, perceptions, expectations, and insights that drive change to deliver improved customer experiencesLead the IFP Asia Customer centricity culture programme to change colleague's customer mindset so they think about them in everything they do by...
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Customer First Culture Architect
4 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeCX Transformation LeadThis role is responsible for developing and executing CX cultural transformation programs to instill a customer-first mindset, driving behavioral shifts in customer service and ensuring alignment with business objectives. Main ResponsibilitiesTo develop and execute CX cultural transformation programs to instill a customer-first mindset,...
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Customer Experience Transformation Lead
4 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeAbout the RoleWe are seeking a skilled Customer Experience Transformation Lead to join our team at Sime Darby Property. This is an exciting opportunity for a seasoned professional to drive cultural transformation and lead initiatives that foster a customer-first mindset within our organization. Key ResponsibilitiesDevelop and execute CX cultural...
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Sime Darby Property Engagement Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeAbout the JobWe are looking for a talented and experienced Customer Experience Transformation Lead to join our team at Sime Darby Property. This is an exciting opportunity for a seasoned professional to drive cultural transformation and lead initiatives that foster a customer-first mindset within our organization. Key Responsibilities and DeliverablesTo...
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Manager, VoC, Insights
4 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeJob PurposeTo lead the Voice of Customer (VoC) and Insights function while driving continuous service improvement. This role ensures that customer feedback is collected, analyzed, and translated into actionable service enhancements. Additionally, it focuses on CX process improvement, standardization of workflows, and implementing a RACI (Responsible,...
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Voice of Customer Insights Manager
4 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeAbout the RoleWe are seeking an experienced CX professional to spearhead our VoC and Insights initiatives. As a key member of our team, you will be responsible for establishing and managing the VoC framework, ensuring continuous monitoring of customer sentiment across multiple channels. Your expertise in data-driven strategies will enable us to enhance...
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Senior Customer Experience Specialist
1 day ago
Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Experience Specialist to join our Global CX Strategy & Ops team. As a key member of our team, you will provide advanced support for complex customer issues, partnering closely with Regional and Global CX peers and leads.As a subject matter expert over all WBD products/services available in their...
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Customer Experience
1 day ago
Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeWelcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...
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IFP Customer Experience Lead Asia
1 day ago
Petaling Jaya, Selangor, Malaysia Kimberly Clark Full timeIFP Customer Experience Lead AsiaJob DescriptionYour JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and...
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Brand Engagement Specialist
8 hours ago
Petaling Jaya, Selangor, Malaysia Different Technologies Pty Ltd. Full timeAbout the PositionWe are looking for a skilled Brand Engagement Specialist to join our marketing team. As a key member of our team, you will be responsible for developing and implementing strategies to engage and retain our target audience, driving loyalty and brand advocacy.Your ResponsibilitiesDevelop and execute engagement strategies that align with our...
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CX Contact Center Sr. Workforce Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeWelcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...
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Business Excellence Leader, SEA
4 days ago
Petaling Jaya, Selangor, Malaysia Galderma Pharma S.A Full timeBusiness Excellence Leader, SEAAt Galderma Pharma S.A., we are the emerging pure-play dermatology category leader, present in approximately 90 countries. Our innovative, science-based portfolio of premium flagship brands and services span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and...
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Marketing Operations Lead
8 hours ago
Subang Jaya, Selangor, Malaysia Sunway Property Full timeSunway Property is seeking an experienced Marketing Operations Lead to join our Brand Strategy & Communications (BSC) team. The ideal candidate will have a strong background in digital marketing and a focus on operational excellence.In this role, you will be responsible for leading the development and implementation of digital media strategies across various...
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Head of Digital Media
8 hours ago
Subang Jaya, Selangor, Malaysia Sunway Property Full timeWe are seeking a highly experienced Head of Digital Media to join our Brand Strategy & Communications (BSC) team at Sunway Property. As a leader in digital marketing, you will be responsible for driving business growth through digital channels and leveraging digital tools to deliver key results aligned with Sunway Property's Brand Strategy.The ideal...
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Senior Marketing Professional
8 hours ago
Subang Jaya, Selangor, Malaysia Sunway Property Full timeWe are looking for a highly skilled Senior Marketing Professional to lead our digital media efforts at Sunway Property. As a member of our Brand Strategy & Communications (BSC) team, you will be responsible for developing and implementing strategic plans to drive business growth through digital channels.The ideal candidate will have a proven track record in...
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Digital Growth Marketer
4 days ago
Petaling Jaya, Selangor, Malaysia DriveFunnels Full timeThis job is for a Digital Growth Marketer at DriveFunnels, where you'll lead innovative digital strategies and collaborate closely with a diverse team. You might like this job because it offers hands-on exposure to successful growth strategies and a dynamic, entrepreneurial work environment.DriveFunnels is a dynamic digital acquisition and analytics...
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Digital Marketing Strategist
8 hours ago
Subang Jaya, Selangor, Malaysia Sunway Property Full timeAt Sunway Property, we are seeking an experienced Digital Marketing Strategist to join our Brand Strategy & Communications (BSC) team. The ideal candidate will have a strong background in digital marketing and a results-driven mindset.This role involves leading the development and implementation of digital media strategies across various platforms, including...