Manager, VoC, Insights

About the RoleWe are seeking an experienced CX professional to spearhead our VoC and Insights initiatives. As a key member of our team, you will be responsible for establishing and managing the VoC framework, ensuring continuous monitoring of customer sentiment across multiple channels. Your expertise in data-driven strategies will enable us to enhance...

Job DescriptionThis role is designed to drive IFP Asia customer centricity by elevating IFPs ability to understand customers situations, perceptions, expectations, and insights that then drive change in IFP to deliver improved customer experiences and as such grow.The successful candidate will be a critical part of the AsiaCX and Sales Enablement Team,...

CX Program OverviewWe are committed to delivering exceptional customer experiences through our VoC and Insights program. Our goal is to collect, analyze, and act on customer feedback to drive continuous service improvement. The ideal candidate will have a proven track record of developing and implementing data-driven strategies to enhance customer retention,...

Job OverviewTo drive continuous service improvement, we seek a seasoned professional to lead the Voice of Customer (VoC) and Insights function. This role ensures that customer feedback is collected, analyzed, and translated into actionable service enhancements.The ideal candidate will possess strong leadership skills, excellent analytical capabilities, and a...

IFP Customer Experience Lead AsiaJob DescriptionYour JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and...

Job DescriptionWe are seeking a dynamic and detail-oriented Corporate Brand & Insights Specialist to join our team. This role focuses on understanding the attitudes, behaviors, and preferences of youth to drive innovative strategies and programs.The ideal candidate is passionate about turning data into meaningful narratives and has a strong analytical...

Location: Petaling Jaya, Selangor, MYFull-timeBachelor's Degree5+ years of experiencePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A...

About YouThe Customer Insight & Research Analyst is responsible for gathering, analyzing, and interpreting customer datato provide actionable insights that drive business decisions and strategies. This role involves conducting marketresearch, analyzing consumer behavior, and identifying trends to help the company better understand itscustomers and improve...

NIQ GFK CMI's Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.Customer Success is NIQ GFK's key department which is instrumental for the company's success.A successful candidate for this role will be someone who can establish strong...

Sovereign's Capital is a leading organization in Southeast Asia, dedicated to driving growth and innovation in the region.We are seeking an experienced Strategic Data Insights Manager to join our Strategy and Analytics team. As a key member of this team, you will play a crucial role in leveraging data to drive strategic decisions for our Commercial and...

We are looking for exceptional individuals who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. As a Data & Digital Transformation Lead, you will play a critical role in empowering sales leaders and teams to achieve our strategic objectives.You will develop and implement data-driven insights to...

At GrabTaxi Holdings Pte. Ltd., we strive to deliver exceptional services to our customers across Southeast Asia.About the RoleWe are seeking a highly skilled Data Strategy Specialist to join our Strategy and Analytics team. In this role, you will be responsible for leveraging data insights to drive strategic decisions for our Commercial and Support...

About Our WorkplaceAt GrabTaxi Holdings Pte. Ltd., we value diversity, equity, and inclusion, striving to create a workplace that fosters growth, innovation, and well-being.Our B2B SaaS team is dedicated to simplifying business operations through cutting-edge solutions, transforming the way companies manage their resources and services.We are seeking a...

About UsDifferent Technologies Pty Ltd. is a leading provider of innovative solutions and services.Job SummaryWe are seeking a highly skilled Customer Insight Specialist to join our team. The ideal candidate will have a strong analytical background, excellent communication skills, and the ability to interpret data and derive actionable insights.Key...

At Grab, we're committed to leveraging data to drive strategic decisions across our Commercial and Support functions. Our Strategy and Analytics team is dedicated to providing comprehensive data insights that help us better serve our consumers and partners in the marketplaces across Southeast Asia.Key ResponsibilitiesInfluencing and serving our partners and...

About the RoleA Cost Accountant is required to analyze financial data, develop cost structures, and provide insights to support strategic decision-making.Key Responsibilities:Analyze financial data to identify trends and areas for improvement.Develop and maintain accurate cost models to capture product, plant, or project costs.Conduct comprehensive...

Grab is a superapp that offers a range of services, including food delivery, ride-hailing, and financial services. Our lending division, GFSA (Grab Financial Services Asia), provides microcredit to drivers, agents, and merchants within the Grab ecosystem.About the JobThis role involves establishing and implementing credit risk management policies,...

IPC AFC Insights & Analytics ManagerJob DescriptionYour JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and...

IPC AFC Insights & Analytics Manager page is loadedIPC AFC Insights & Analytics ManagerApply locations Malaysia - Petaling Jaya time type Full time posted on Posted 2 Days Ago time left to apply End Date: April 30, 2025 (30+ days left to apply) job requisition id 876962Job DescriptionYour JobYou're not the person who will settle for just any role. Neither...

Role SummaryAs the Human Resources Insights Analyst, you will play a crucial role in driving business decisions with data-driven insights.Your responsibilities will include creating and maintaining advanced analytics tools to support workforce planning and financial management.Develop Power BI reports to deliver actionable insights into workforce...