Strategic Business Leader

6 days ago


Petaling Jaya, Selangor, Malaysia cake tella Full time

**Company Overview:** At Cake Tella, we value innovation, teamwork, and excellence. We strive to create a positive work environment that supports our employees' growth and well-being.

Job Description:

Operations Manager Role

The successful candidate will have a strong background in operations management, preferably from a hospitality background. They will be responsible for overseeing the day-to-day activities of the operations team, ensuring seamless execution of tasks and projects.

Responsibilities:

  1. Analytical mindset with a focus on problem-solving and process improvement.
  2. Proficiency in using data analysis tools and project management software.
  3. Detail-oriented with a strategic mindset.
  4. Able to thrive in a fast-paced environment.
  5. Cross-Department Coordination by aligning and managing production, marketing, customer service, and fulfillment teams.
  6. Facilitate effective communication to improve workflow and prevent silos.
  7. Streamline processes to enhance productivity and quality.
  8. Address operational issues promptly and develop preventive measures.
  9. Strategic planning with the leadership team to set and implement business goals and growth strategies.
  10. Analyze data to enhance product and service quality.

Required Skills and Qualifications:

  • Minimum of 3-5 years in operations management, preferably from a Hospitality background.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.

Benefits:

  • Medical and Hospitalization Leave
  • EPF / SOCSO / PCB
  • Performance Bonus
  • 5 Working Days
  • Training Provided


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