Strategic Business Leader
6 days ago
**Company Overview:** At Cake Tella, we value innovation, teamwork, and excellence. We strive to create a positive work environment that supports our employees' growth and well-being.
Job Description:
Operations Manager RoleThe successful candidate will have a strong background in operations management, preferably from a hospitality background. They will be responsible for overseeing the day-to-day activities of the operations team, ensuring seamless execution of tasks and projects.
Responsibilities:
- Analytical mindset with a focus on problem-solving and process improvement.
- Proficiency in using data analysis tools and project management software.
- Detail-oriented with a strategic mindset.
- Able to thrive in a fast-paced environment.
- Cross-Department Coordination by aligning and managing production, marketing, customer service, and fulfillment teams.
- Facilitate effective communication to improve workflow and prevent silos.
- Streamline processes to enhance productivity and quality.
- Address operational issues promptly and develop preventive measures.
- Strategic planning with the leadership team to set and implement business goals and growth strategies.
- Analyze data to enhance product and service quality.
Required Skills and Qualifications:
- Minimum of 3-5 years in operations management, preferably from a Hospitality background.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
Benefits:
- Medical and Hospitalization Leave
- EPF / SOCSO / PCB
- Performance Bonus
- 5 Working Days
- Training Provided
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