Luxury Spa Leadership Position

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Billion Onsen & Asthetics Full time

We are looking for a highly skilled and experienced Spa Director to join our team at Billion Onsen & Asthetics. As a leader, you will be responsible for overseeing the operations of our luxurious spa facility, ensuring exceptional guest experiences, and implementing strategies to drive revenue growth.

Key Responsibilities

The successful candidate will be responsible for:

  1. Managing staff, including therapists, receptionists, and support personnel.
  2. Developing and implementing efficient operating procedures to optimize productivity and enhance guest satisfaction.
  3. Ensuring compliance with health and safety regulations and maintaining a clean and organized environment.
  4. Providing ongoing coaching and performance feedback to ensure high levels of professionalism and service excellence.
  5. Fostering a positive and collaborative work environment that encourages teamwork and personal growth.
Requirements
  • At least 10 years of proven experience in spa management or a similar role.
  • Strong leadership skills with the ability to inspire and motivate a diverse team.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proficiency in spa software systems and Microsoft Office applications.


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