Hotel Operations Supervisor

2 days ago


Penang, Malaysia The Prestige Full time

In this role, you will be part of a dynamic team that delivers exceptional experiences to guests at The Prestige Hotel Penang. As a Front Office Duty Manager, your primary responsibility will be to oversee front office operations, ensuring seamless guest interactions and a high level of customer satisfaction.

Key Accountabilities
  • Ensure the smooth operation of front office functions, including check-in/check-out processes and room assignments
  • Manage office administration tasks, such as staff scheduling and inventory management
  • Provide personalized support to guests, addressing their needs and concerns in a prompt and professional manner
  • Maintain open communication with colleagues to facilitate collaboration and teamwork
Essential Skills and Qualifications
  • Proven experience in office administration and customer service
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Degree in Hospitality Management or related field
  • Previous experience in the hospitality industry is highly desirable


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