Luxury Hotel Management Assistant

6 days ago


Penang, Malaysia The Millen Penang, Autograph Collection Full time
Hospitality Services Coordinator Position Summary

We are seeking a highly skilled and motivated individual to fill the role of a Hospitality Services Coordinator at The Millen Penang, Autograph Collection. In this position, you will play a vital role in ensuring seamless front office operations and delivering exceptional customer service to our guests.

Your Key Responsibilities
  1. Provide administrative support to the front office team
  2. Ensure efficient handling of guest inquiries and complaints
  3. Assist with coordination between departments to maintain smooth hotel operations
  4. Contribute to maintaining high standards of guest satisfaction
Requirements
  • Proficiency in Office Administration and Front Office management
  • Strong Customer Service and Customer Satisfaction skills
  • Excellent Communication skills
  • Experience in hospitality management is a plus
  • Ability to work in a fast-paced environment


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