Hotel Reservation Expert

5 days ago


Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time
Job Summary:

We are looking for a skilled Mandarin-speaking Customer Support Professional to join our team in Penang.

Responsibilities:

  1. Customer Inquiry Resolution: Respond to customer inquiries and resolve issues related to booking errors, cancellations, and refunds.
  2. Hotel Reservations: Assist customers in making reservations via phone, email, or live chat.
  3. Collaboration: Work closely with the sales team to ensure seamless customer experiences.

Requirements:

  • Mandarin fluency
  • Excellent communication and problem-solving skills
  • Experience in customer service or hotel booking systems an advantage

This is an exciting opportunity for a motivated individual to join our dynamic team and contribute to delivering exceptional customer experiences.



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