Hotel Reservation Expert
5 days ago
We are looking for a skilled Mandarin-speaking Customer Support Professional to join our team in Penang.
Responsibilities:
- Customer Inquiry Resolution: Respond to customer inquiries and resolve issues related to booking errors, cancellations, and refunds.
- Hotel Reservations: Assist customers in making reservations via phone, email, or live chat.
- Collaboration: Work closely with the sales team to ensure seamless customer experiences.
Requirements:
- Mandarin fluency
- Excellent communication and problem-solving skills
- Experience in customer service or hotel booking systems an advantage
This is an exciting opportunity for a motivated individual to join our dynamic team and contribute to delivering exceptional customer experiences.
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