Store Operations Manager
1 week ago
Job Description:
We are seeking a highly skilled and experienced Store Manager to join our team at Valiram Group (Luxury Ventures Pte Ltd). As a key member of our retail operations, you will be responsible for managing the day-to-day activities of our store, ensuring exceptional customer service, driving sales growth, and maintaining a positive work environment.
Main Responsibilities:- Customer Service: Provide a unique and genuine customer experience that delights and engages every shopper.
- Sales Growth: Manage and deliver store's/outlet's sales performance, facilitate implementation of product/sales strategies, and communicate information on sales goals and targets to the team.
- Team Development: Instil Valiram's Entrepreneurial Spirit within the Team, consistently demonstrate appreciation and encouragement, facilitate learning opportunities among team members, and maintain effective staffing.
- Operations Excellence: Execute and maintain compliance of Store SOP at all times, including Store Opening & Closing, Cost Control, Roster & Manpower Planning.
- Total Retail Experience: Minimum 5-7 years, with a minimum of 3 years in a supervisory role.
- Diploma/Bachelor's Degree: Desirable in a related field or equivalent experience.
- Communication Skills: Ability to communicate, influence, and negotiate effectively with all levels of leadership.
- Organisational Skills: Proven ability to manage multiple demands with competing priorities and allocate time effectively.
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