Customer Journey Specialist
2 days ago
- Develop and execute brand experience strategies that align with overall brand objectives.
- Analyze and optimize the customer journey to improve brand experiences.
- Oversee event planning and execution to ensure alignment with brand identity and objectives.
The successful candidate will possess excellent communication and negotiation skills, as well as the ability to work under pressure and meet tight deadlines. Occasional extended hours and weekend commitment may be required, along with travel to various locations.
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Marketing Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are seeking a skilled Marketing Specialist - Customer Journey Management to join our team at BID Operations.Job Overview:This is an exciting opportunity to work alongside our Acquisition, CS, Back Office, and Product teams, as well as international Sales and CS teams, to develop and implement effective customer lifecycle marketing...
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Customer Journey Designer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cheil Malaysia Full timePosition OverviewCheil Malaysia is seeking a skilled Brand Experience Assistant Manager to join our team.You will be responsible for developing and implementing strategies to enhance the overall perception and interaction that consumers have with our brands. This includes event management, customer journey analysis, and team collaboration.Main...
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CX Journey Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeKey ResponsibilitiesThe successful candidate will be responsible for building relationships and collaborating with experience designers, product management, data office, tech development, and external agency teams to measure the customer experience across end-to-end journeys.You will also be required to frequently review journey performance and customer...
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Customer Journey Strategist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Weaver APAC Full timeWe are looking for a seasoned professional to lead our efforts in developing and delivering digital solutions to our clients. As a Customer Journey Strategist, you will be responsible for crafting innovative solutions that drive business growth and customer satisfaction.Main ObjectivesCreate tailored digital solutions that meet client needs and drive...
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Customer Journey Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeAbout the JobWe're seeking a skilled Customer Journey Expert to join our team at Seek Sophie. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our customers.Key ResponsibilitiesDeliver a delightful customer experience by using problem-solving skills and internal...
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Customer Journey Designer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Appnovation Technologies Full timeBenefits and PerksOpportunity to work with a cutting-edge technology stack, including Adobe Experience Platform and Journey Optimizer.Chance to collaborate with a diverse team of experts and contribute to innovative projects.A dynamic and fast-paced work environment that fosters growth and learning.
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Experience Insights Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeWe're looking for a seasoned experience insights lead to help us map customer journeys and drive business outcomes. As an experience insights manager, you'll collaborate with cross-functional teams to understand how different types of data and research methodologies contribute to a holistic picture of the customer experience.This is a high-impact role that...
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Support Operations Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pine Labs Full timeWe are looking for a highly motivated and detail-oriented Support Operations Specialist to join our team in Kuala Lumpur, Malaysia. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Job Description:The Support Operations Specialist will be responsible for managing customer inquiries,...
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Customer Support Liaison
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pine Labs Full timePine Labs is a leading merchant commerce platform that empowers businesses to fuel their entrepreneurial spirit. Our deep technology enables us to build and host fintech products, from digital payments to loyalty solutions.Job Description:We are seeking a Customer Support Specialist to join our team in Kuala Lumpur, Malaysia. The successful candidate will be...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeRole OverviewWe are seeking an experienced Customer Experience Manager to join our team. As a key member of our research and design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their journey.Your primary objective will be to build relationships with experience designers, product...
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Sales Development Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Smith+Nephew Full timeThe Sales Development Specialist role at Smith+Nephew is focused on identifying and pursuing new business opportunities through proactive outreach and engagement with key decision-makers.You will be responsible for developing and executing account plans, building relationships with customers, and providing exceptional customer service.To succeed in this...
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Customer Acquisition Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tech Titan Group - Titan Guard and Tech Titan Distribution Full timeThe role of Customer Acquisition Specialist at Tech Titan Group - Titan Guard and Tech Titan Distribution involves driving sales growth and identifying new business opportunities.About the JobJob Summary:We are seeking an experienced sales professional to join our team as a Customer Acquisition Specialist.Responsibilities:Generate new business opportunities...
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Customer Acquisition Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PRISM+ Full timeAs a Regional CRM Manager at PRISM+, you will play a crucial role in enhancing customer relationship management funnels and driving growth for our Malaysia & Australia operations. We are looking for an experienced and entrepreneurial individual to join our team.Job Description:Develop and execute CRM strategies to acquire and retain customers.Optimize...
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Customer Experience Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carlo Rino Group Berhad Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Experience Specialist to join our retail team. This dynamic role involves providing top-notch customer service, promoting products, and working collaboratively with colleagues to drive sales growth and enhance customer satisfaction.Main ResponsibilitiesDeliver exceptional customer service,...
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Adventure Trip Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeAt Seek Sophie, we're redefining the world of sustainable travel, and we need your expertise as an Adventure Trip Specialist to make it happen. This is a fantastic opportunity to join our dedicated team of travel enthusiasts and contribute to creating life-changing experiences for our customers.The ChallengeWe're on a mission to revolutionize the way people...
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Customer Acquisition Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tech Titan Group - Titan Guard and Tech Titan Distribution Full timeAs a Customer Acquisition Specialist at Tech Titan, you will play a critical role in identifying and pursuing new business opportunities. Your primary responsibility will be to determine customers' needs and desires through market research.Additionally, you will maintain professional and technical knowledge through ongoing education and networking,...
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Customer Engagement Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeAbout the RoleThe Customer Engagement Specialist will play a critical role in driving customer satisfaction and loyalty through effective communication and relationship-building.Key AccountabilitiesDevelop and implement customer engagement strategies to increase customer retention and reduce churn.Provide exceptional customer service and support to resolve...
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Customer Acquisition Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia WORQ Full timeJob SummaryThe Customer Acquisition Specialist will play a critical role in driving business growth by developing and executing marketing strategies that attract and retain customers.Key Responsibilities:Develop and execute customer acquisition strategies to expand market presence and activate new outlets.Lead performance marketing efforts, leveraging A/B...
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Digital Marketing Automation Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Avature Full timeWe are a global technology leader, committed to delivering Smarter Technology for All. Our portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and services is transforming the way people live and work.As a Digital Marketing Automation Specialist, you will be responsible for developing, coding, and launching...
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Insights Manager for Customer Experience
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeAt OCBC Bank, we're looking for an experienced CX research and strategy manager to join our team. As a customer experience insights manager, you will play a key role in researching the customer and colleague experience to gain actionable insights that improve their experience.The ideal candidate will have at least 5 years of experience in a customer research...