CX Journey Specialist

Key ResponsibilitiesDevelop and execute brand experience strategies that align with overall brand objectives.Analyze and optimize the customer journey to improve brand experiences.Oversee event planning and execution to ensure alignment with brand identity and objectives.The successful candidate will possess excellent communication and negotiation skills, as...

We are seeking a skilled Marketing Specialist - Customer Journey Management to join our team at BID Operations.Job Overview:This is an exciting opportunity to work alongside our Acquisition, CS, Back Office, and Product teams, as well as international Sales and CS teams, to develop and implement effective customer lifecycle marketing...

Do you enjoy the challenge of extracting valuable insights from complex data? We're looking for an experienced CX research and analytics manager to join our team. As a customer experience insights manager, you'll play a key role in driving business outcomes by developing actionable insights from customer feedback and data analysis.The ideal candidate will...

At OCBC Bank, we're looking for an experienced CX research and strategy manager to join our team. As a customer experience insights manager, you will play a key role in researching the customer and colleague experience to gain actionable insights that improve their experience.The ideal candidate will have at least 5 years of experience in a customer research...

Role OverviewWe are seeking an experienced Customer Experience Manager to join our team. As a key member of our research and design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their journey.Your primary objective will be to build relationships with experience designers, product...

Key ResponsibilitiesMonitor and track operations project budgets and expenses.Identify and report budget discrepancies and escalate issues as needed.Support the business process improvement to look at critical CX process and map out the overall journey for continuous improvement.

About the RoleThis is a high-impact and internally-visible role that will positively influence customer experience with OCBC Bank Group. As an Experience Insights Manager, you will work closely with cross-functional teams to create in-depth end-to-end financial journeys for personal and business banking customers.You will have the opportunity to participate...

We're seeking a talented customer experience research and strategy manager to help us drive business outcomes through customer experience insights. As an experience insights manager, you'll collaborate with cross-functional teams to develop actionable insights from customer feedback and data analysis.This is a high-impact role that requires a strong...

We deliver end-to-end solutions that result in revolutionary work. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.The Planning Director will be responsible for assessing the client's challenges and proposing the optimal solution based on the most...

We are seeking an Operational Excellence Specialist at Sentient Concepts to drive transformation programs across insurance value chains and operational processes in Asia Pacific markets.Job Duties and ResponsibilitiesRedesign operational workflows to enhance efficiency, reduce costs, and improve service delivery in multiple countries.Implement process mining...

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward.We deliver end-to-end solutions that result in revolutionary work. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.The Planning Director...

We are looking for a highly motivated and detail-oriented Support Operations Specialist to join our team in Kuala Lumpur, Malaysia. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Job Description:The Support Operations Specialist will be responsible for managing customer inquiries,...

This role requires a collaborative individual with a keen eye for detail and strong communication skills. The successful candidate will be responsible for supporting the Anti-Money Laundering (AML) team with queries from first-line functions on customer due diligence (CDD) and know-your-customer (KYC).Support the preparation and improvement of AML reports...

The Sales Development Specialist role at Smith+Nephew is focused on identifying and pursuing new business opportunities through proactive outreach and engagement with key decision-makers.You will be responsible for developing and executing account plans, building relationships with customers, and providing exceptional customer service.To succeed in this...

We are a global technology leader, committed to delivering Smarter Technology for All. Our portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and services is transforming the way people live and work.As a Digital Marketing Automation Specialist, you will be responsible for developing, coding, and launching...

At Seek Sophie, we're redefining the world of sustainable travel, and we need your expertise as an Adventure Trip Specialist to make it happen. This is a fantastic opportunity to join our dedicated team of travel enthusiasts and contribute to creating life-changing experiences for our customers.The ChallengeWe're on a mission to revolutionize the way people...

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.Digital Transformation SpecialistThis role is ideal for someone who can adapt to a fast-paced environment and has a passion to enhance owned platforms' performance.We are looking for a self-motivated and capable individual to join our Digital...

About CoreBridge SolutionsAt CoreBridge Solutions, we're dedicated to transforming the digital landscape by delivering innovative solutions to complex business challenges. Our team excels in various sectors, bringing cutting-edge technology to meet the needs of our clients.We're seeking a Content and Navigation Specialist to join our team. As a key member of...

Job SummaryWe are seeking a highly skilled Data Management Specialist to join our team. As a key member of our Adobe Experience Platform (AEP) practice, you will collaborate with clients to design and implement data-driven solutions using AEP and Adobe Journey Optimizer (AJO).Collaborate with clients to understand their business objectives and requirements,...

Job Overview:At Zurich, we're looking for a Project Management Specialist to oversee project requirements, ensuring timely delivery and alignment with customer needs. This role involves developing and maintaining project scope, timelines, and resource allocation plans.Key Responsibilities:Plan, conduct and facilitate business requirements gathering sessions,...