Associate Customer Service Professional

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Public Mutual Berhad Full time

We are seeking an Associate Customer Service Professional to join our team at Public Mutual Berhad. In this role, you will be responsible for handling Unit Trust Consultants' (UTCs') enquiries and providing prompt resolution.

The ideal candidate will have a degree or diploma with 1 year of working experience in a Call Centre or Customer Service environment, and possess excellent communication skills. You will also need to have a good command of English and be service-oriented.

In this role, you will handle customer enquiries, resolve issues promptly, and contribute to creating a positive customer experience.

Responsibilities:
  • Handle UTCs' enquiries
  • Promptly resolve UTCs' enquiries
Requirements:
  • Degree / Diploma holders with 1 year working experience in Call Centre or Customer Service environment
  • Good command of English required
  • Service oriented and excellent communication skills


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