Customer Support Associate
1 day ago
We are seeking a highly skilled and motivated Customer Support Associate to join our team at Touch 'n Go Group. As a key member of our Commercial Operations team, you will be responsible for providing exceptional customer service to our merchants while meeting specific quality expectations.
Key Responsibilities:- Respond to incoming merchant requests quickly, proficiently and professionally.
- Resolve customer support issues related to billing, account management, and troubleshooting in accordance with the SOP.
- Adhere to published SLAs as it relates to review and proper escalation of tickets based on severity of tickets and priority level.
- Thoroughly document work using call ticketing systems.
- Excellent verbal and written communication skills.
- Punctual, regular and consistent attendance.
- Detail oriented, must be proficient in English and Malay languages.
- Able to work effectively both as part of a team or as an individual.
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Support Services Associate
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeWe are seeking an experienced Support Services Associate to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure efficient execution of business operations by meeting quality and customer...
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Business Growth Associate
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full timeJob ResponsibilitiesAs a Business Growth Associate, you will be responsible for sourcing leads from diverse channels, including online and offline platforms, referrals, personal contacts, and affiliations. You will also be required to deliver persuasive presentations to showcase tailored products and solutions to potential customers.
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Trade Support Associate
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeAbout HSBCHSBC is one of the largest banking and financial services organizations in the world, serving over 40 million customers across 80 countries. Our Equities business provides a wide range of products and services, including advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.The...
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Customer Support Associate
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Doo Group Full timeDoo Group is a leading global financial services group with FinTech at its core. We have 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing.Job OverviewWe are seeking a highly motivated and talented individual to join our team as a...
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Customer Service Associate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeJob Overview:We are seeking a highly skilled Customer Service Associate to join our Bybit team. As a key member of our support team, you will be responsible for providing top-notch customer service and ensuring seamless customer experiences.Main Responsibilities:Responding to customer inquiries related to cryptocurrency events and transactions.Documenting...
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Business Support Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bureau Veritas Full timeBureau Veritas JobThis Business Support Associate role provides administrative support to the finance team, focusing on accounts payable and bank reconciliation processes. If you are organized and detail-oriented, with excellent communication skills, we welcome your application.Key Responsibilities:Support the processing of supplier/intercompany invoices,...
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Associate Customer Support Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hytechc Full timeJob SummaryThis is a key role within our organization, requiring strong analytical and problem-solving skills. As a Risk and Customer Support Specialist, you will be responsible for managing risks in online payments, trading, and promotional activities, while providing account opening support and technical assistance to various internal departments.Main...
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Customer Success Associate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EcoVadis SAS Full timeJob DescriptionWe are seeking a Rated Customer Success Associate to join our team at EcoVadis SAS. As a key member of our customer success program, you will be responsible for ensuring that our Corporate and Select customers maximize the value they receive from our solutions.Key Responsibilities:Manage a portfolio of new and existing customers to ensure they...
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Customer Support Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeBybit Job DescriptionWe are Bybit, a leading global cryptocurrency exchange established in 2018. Our mission is to provide a professional, smart, and intuitive trading experience.Key Responsibilities:Assist clients with inquiries via live chat or email, ensuring an excellent customer service experience.Be well-equipped with our platform/product, including...
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Customer Service Associate Role
57 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeAt Zeal Holdings Limited, we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeding their expectations.The ideal candidate will possess excellent communication skills, both...
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Accounting and Tax Support Associate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ACCA Careers Full timeJob SummaryJoin ACCA Careers as a Tax Associate and contribute to the success of our tax department.The ideal candidate will have a strong background in accounting or equivalent field, with excellent communication and interpersonal skills.Key ResponsibilitiesAssist and support tax consultants and professionals in handling taxation matters;Liaise with...
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Customer Engagement and Support Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ensign InfoSecurity Full timeCareer OpportunityWe are seeking a Customer Engagement and Support Manager to join our team at Ensign InfoSecurity. This role involves supporting focus accounts by managing service requests, working closely with internal teams, and maintaining strong relationships with clients.The successful candidate will be responsible for managing service requests from...
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Administrative Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure seamless execution of business operations by meeting...
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Audit Support Associate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JB Lau AF:002007 Full timeTeam Player Wanted!We are looking for a highly motivated and detail-oriented Audit Associate to join our team. As an Audit Associate, you will be responsible for conducting audits, identifying risks, and providing recommendations for improvement.Key ResponsibilitiesWork collaboratively with team members to achieve common goalsCommunicate audit findings and...
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Customer Service Associate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UNIQLO Full timeThe Company Overview:At UNIQLO, we strive to deliver exceptional customer experiences through our unique business model.As a Customer Service Associate, you will be an integral part of our retail team, working closely with colleagues to create a welcoming store environment.Key Responsibilities:Prepare the store for customers by ensuring merchandise displays...
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Risk Management Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeJob Title: Risk Management AssociateWe are seeking a highly skilled Risk Management Associate to join our team. In this role, you will be responsible for ensuring the Bank's compliance with anti-money laundering regulations and other relevant laws.As a Risk Management Associate, you will provide compliance support and coordination/leadership in various...
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Sales and Customer Support Associate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia 338aircon Full timeWelcome to 338aircon, where we strive to provide unparalleled air conditioning services to our customers. As a Customer Service Executive, you will play a critical role in delivering exceptional customer experiences and driving business growth.We are looking for a highly motivated and results-driven individual who is passionate about customer service and has...
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Risk and Customer Support Specialist
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hytechc Full timeHytech Federal Territory of Kuala Lumpur, MalaysiaRisk and Customer Support SpecialistIn this role, you will take on both risk management and technical support responsibilities, analyzing and managing risks in online payments, trading, and promotional activities while providing account opening support and 24/7 technical assistance to various internal...
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Associate Customer Service Professional
56 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Public Mutual Berhad Full timeWe are seeking an Associate Customer Service Professional to join our team at Public Mutual Berhad. In this role, you will be responsible for handling Unit Trust Consultants' (UTCs') enquiries and providing prompt resolution.The ideal candidate will have a degree or diploma with 1 year of working experience in a Call Centre or Customer Service environment,...
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Customer Support
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PST Full timePST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management. It offers the opportunity to work in a dynamic, international environment.Responsibilities: • Customer Care: Creating tickets and resolving customer cases. • Customer Communication: Delivering comprehensive, seamless customer support from...