Customer Service Associate Role
3 days ago
At Zeal Holdings Limited, we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeding their expectations.
The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to empathize with customers and resolve complex issues in a professional manner. You will work closely with cross-departmental stakeholders to gather information and solutions to resolve complaints, maintaining proper records of all customer care operations and activities.
To succeed in this role, you must have at least 5 years of relevant experience in managing complaints in a customer service or contact centre environment. Fluency in English and Mandarin is a must, and you should be able to multi-task, prioritize tasks, and meet deadlines.
Benefits of working with us include medical benefit, optical benefit, life insurance, meal allowance, travel allowance, health and fitness subsidy, staff referral bonus program, long service rewards, employment pass and visa sponsorship, relocation benefits, and more.
-
Associate Customer Service Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Public Mutual Berhad Full timeWe are seeking an Associate Customer Service Professional to join our team at Public Mutual Berhad. In this role, you will be responsible for handling Unit Trust Consultants' (UTCs') enquiries and providing prompt resolution.The ideal candidate will have a degree or diploma with 1 year of working experience in a Call Centre or Customer Service environment,...
-
Customer Service Associate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeJob Overview:We are seeking a highly skilled Customer Service Associate to join our Bybit team. As a key member of our support team, you will be responsible for providing top-notch customer service and ensuring seamless customer experiences.Main Responsibilities:Responding to customer inquiries related to cryptocurrency events and transactions.Documenting...
-
Business Growth Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full timeJob ResponsibilitiesAs a Business Growth Associate, you will be responsible for sourcing leads from diverse channels, including online and offline platforms, referrals, personal contacts, and affiliations. You will also be required to deliver persuasive presentations to showcase tailored products and solutions to potential customers.
-
Retail Associate Roles in Kuala Lumpur
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full timeSun & Sand Sports is looking for energetic talents to fill various retail associate roles in Kuala Lumpur. As a retail associate, you will be responsible for providing excellent customer service, maintaining store displays, and supporting sales efforts.We require individuals with strong communication skills, a passion for sports, and the ability to work...
-
Retail Associate Role
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full timeAt Gulf Marketing Group (GMG Group), we are seeking a skilled Retail Associate to join our team. As a key member, you will be responsible for providing excellent customer service, ensuring the store is visually appealing, and contributing to achieving sales targets.Key Responsibilities:Develop in-depth knowledge of our brands' products to assist customers...
-
Customer Service Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ekiwi Global Malaysia Full timeEkiwi Global Malaysia is seeking a highly motivated and results-driven Tele Sales Agent to join our team. In this role, you will be responsible for conducting sales calls, providing exceptional customer service, and engaging in tele-sales activities to promote and sell our products.ResponsibilitiesConduct sales calls to customersProvide exceptional customer...
-
Senior Associate Role
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Coda Full timeJob DescriptionAs a Senior Associate in Coda's Legal team, you will play a key role in crafting inventive legal solutions that fuel business growth. Your mission will be to empower colleagues by continually elevating your abilities. To excel in this position, you will need a positive attitude, unwavering integrity, and a keen sense of curiosity.
-
Customer Service Associate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy Full timeJob OverviewWealth Mastery Academy is seeking a highly skilled and motivated Customer Service Executive to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building skills.ResponsibilitiesProvide timely and...
-
Corporate Services Associate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SCS Global Malaysia Full timeThe role of an Associate Consultant at SCS Global Malaysia requires a unique blend of technical skills and soft skills.You will be responsible for handling complex tasks such as license applications, approvals, and registrations, while also providing exceptional customer service to clients.To excel in this position, you should possess strong analytical and...
-
Rishi & Partners Associate Role
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Rishi & Partners Full timeAbout Rishi & PartnersRishi & Partners is a leading boutique law firm in Malaysia, known for our expertise in commercial litigation, alternative dispute resolution, and corporate advisory services. We pride ourselves on providing high-quality advice and representation to our clients, with a focus on delivering results-driven solutions.Our team is composed of...
-
Customer Service Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeAbout Zeal Holdings LimitedWe are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Our headquarters is located in London, UK, and our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology...
-
Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Public Mutual Berhad Full timeAt Public Mutual Berhad, we are committed to delivering exceptional customer service to our clients. As a Customer Service Executive, you will be responsible for handling Unit Trust Consultants' (UTCs') enquiries and providing prompt resolution.This role requires strong communication skills and the ability to work in a fast-paced environment. If you have a...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeAbout the CompanyWe are Zeal Holdings Limited, an award-winning FinTech organisation offering a variety of products.Founded in 2017, we have grown to a team of 700+ employees across the globe.Our headquarters is located in London, UK, and our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our...
-
Customer Service Associate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Experian Health Full timeJob DescriptionThe Customer Service Executive plays a pivotal role in bridging the gap between customers and our clients. Their primary responsibility is to handle incoming calls from customers, addressing inquiries, resolving complaints, providing information, and meeting customer needs to ensure exceptional service standards and maintain high customer...
-
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeAbout the Team:The BASF Asia-Pacific Service Centre S/B is a leading provider of shared services and business process outsourcing solutions to the chemical industry.Role Description:The Associate Analyst will provide Accounts Payable transaction processing support to deliver services to BASF Asia-Pacific customers. This role involves processing and...
-
Financial Services Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AmBank Group Full timeAmbank Group is a leading financial institution seeking an exceptional Financial Services Associate to join our team. As a key member of our sales team, you will be responsible for delivering excellent customer service and building long-term relationships with clients.Key Responsibilities:Deliver sales targets for deposit, bancassurance, unit trust, and...
-
Customer Service Director Role
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeWelcome to OKX, a pioneering force in the crypto landscape. We're dedicated to reshaping the future through innovation and accessibility. As a leading exchange and wallet developer, we empower millions to participate in digital markets, backed by our Proof of Reserves. Our values – We Before Me, Do the Right Thing, and Get Things Done – drive our...
-
Customer Service and Sales Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Sdn Bhd Full timeAECO Technologies (M) Sdn Bhd seeks a highly motivated Retail Sales Assistant to join our team at the Garmin Outlet at Mid Valley KL. As a key member of our sales team, you will play a crucial role in promoting our products to walk-in customers and providing exceptional customer service.The ideal candidate will have strong communication skills, be able to...
-
Team Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeJob OverviewThis role is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.ResponsibilitiesSupervise and mentor team members, providing guidance and support to help them succeed.Monitor employee performance, identify areas for improvement, and develop plans to...
-
Customer Service Consultant
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Clarisound Full timeJoin to apply for the Customer Service Consultant role at Clarisound Professional Hearing Care.Be among the first 25 applicants.ResponsibilitiesDealing with customer enquiries.Act as a Clarisound ambassador by modelling and displaying our values at every customer touchpoint.Proactively identify opportunities to introduce products & services to improve the...