Customer Service Director Role

The Role:Lead & Develop the Customer Service Team – Oversee the contact centre team to ensure outstanding service and seamless patient experiences.Implement Key Processes & Procedures – Develop and refine workflows to improve efficiency and maintain excellence.Drive KPIs & Performance – Work closely with directors to set and achieve business...

Job Overview:We are seeking a Client Service Director to join our team at Alliance Bank Malaysia Berhad. As a Client Service Director, you will be responsible for providing exceptional client service and driving sales growth through effective relationship management. You will have the opportunity to work closely with cross-functional teams to deliver...

Job OverviewThe Executive Director of IT Services will be responsible for providing strategic leadership and direction to the IT department, ensuring that all IT services are delivered to the highest standard, and that the team is working efficiently and effectively. This is a key leadership role that requires a highly experienced IT professional who can...

Revolutionize the future of education and transform lives as a Customer Experience Director at Crimson Global Academy.We are a rapidly growing, global EdTech startup with 28 markets across the globe. Our technology platform connects students with tutors/mentors to achieve admission and scholarships to top universities or their dream career pathways.The main...

At Zeal Holdings Limited, we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeding their expectations.The ideal candidate will possess excellent communication skills, both...

We are looking for a seasoned Operational Director - Service Excellence to join our team at Trip.com Group. In this role, you will be responsible for developing and implementing strategies to improve service quality and efficiency.About Us:We have a strong focus on delivering exceptional customer experiences and strive to continuously improve our services....

EPOS Global Solutions Sdn Bhd is a fast-growing and dynamic company dedicated to transforming the retail and F&B industry with high-performance technology solutions. As we continue to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking new growth opportunities, we are seeking an experienced and results-driven...

About the RoleWe are searching for an experienced HR Service Delivery Director to join our Global Business Services (GBS) HR services group. The ideal candidate will be a key leader in our Hire to Retire (H2R) services team and be actively engaged in growing a global world-class H2R organization that can operationalize service solutions for both our APAC...

Job Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...

About the JobWe're seeking a highly motivated and experienced professional to fill the role of Commercial Director - Solar Services in Malaysia. As a mid-senior level professional, you will play a crucial role in driving sales growth and developing strategic partnerships.Your primary responsibilities will include:Developing and executing strategies to drive...

About the RoleThis is an exceptional opportunity for a seasoned professional to join our team as a Director of Fund Services. The successful candidate will be responsible for leading new funds on-boarding process, ensuring timely completion of deliverables, and resolving issues/queries raised by clients.The ideal candidate will have a strong understanding of...

Job Title: Director of Financial ServicesWe are seeking an experienced Director of Financial Services to lead our transaction banking team. As a key member of our organization, you will be responsible for defining key business segments and prioritizing customer needs.Key Responsibilities:Business Development: Identify new business opportunities and develop...

Hyatt Hotels Corporation is seeking a highly skilled Food Service Director to lead the restaurant operation. As a business leader and marketing strategist, you will ensure the outlet runs smoothly, adheres to hotel standards, and achieves financial success.Key ResponsibilitiesOversee the efficient running of the department in line with Hyatt International's...

Job DescriptionWe are seeking a highly experienced Customer Relationship Director to join our team at Sutherland. As a Customer Relationship Director, you will play a critical role in driving business growth and improving customer satisfaction.Main ResponsibilitiesDevelop Customer Relationships: Establish and maintain strong relationships with customers and...

Zurich 56 Company Ltd is seeking an Employee Services Director to lead our HR services team in delivering exceptional HR experiences to our employees. In this role, you will be responsible for overseeing the daily operations of the team to ensure the delivery of efficient and high-quality HR services.Primary ResponsibilitiesLiaise with various stakeholders,...

About the RoleWe are seeking a highly experienced and skilled Call Centre Manager to join our team at Telecontinent. As a key member of our leadership team, you will be responsible for driving the strategy and operational excellence of our contact centre.Key Responsibilities:Develop and implement strategic plans to improve customer satisfaction, quality, and...

Job DescriptionWe are seeking a Financial Services Director to lead our team in developing strategies and action plans to grow our deposit base. This role involves identifying opportunities to enhance cash management operations, governing the pricing of deposits, and acting as a strategic bridge between our coverage and sales teams.The ideal candidate will...

About the RoleWe are looking for a dedicated and results-driven Senior Store Manager who can drive business growth, improve customer satisfaction, and maintain a positive store environment. The ideal candidate will possess excellent leadership skills, a passion for sales and customer service, and a proven track record of success in a retail management role.

We are looking for a highly skilled and experienced Food Service Director to oversee the daily operations of our restaurant, ensuring high-quality food and beverages are served while maintaining efficient service standards.

Job OverviewWe are seeking an experienced Customer Service Manager to join our team at RD Technologies. The successful candidate will be responsible for managing customer support operations, developing strategies to improve engagement and response times, and providing expert knowledge on payment services.