Customer Service Director

Tata Consultancy Services is looking for a Director of Customer Advocacy to champion the customer experience.This leader will be responsible for ensuring customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Main Responsibilities:Voice of the Customer: The Director of...

Job SummaryWe are seeking a seasoned Customer Relations Director to join our team at JAC Recruitment. As a key member of our organization, you will be responsible for leading the CR Team and overseeing smooth operations. This is an excellent opportunity to leverage your expertise in customer service, relationship-building, and leadership to drive business...

The Hotel Service Director plays a pivotal role in creating a memorable dining experience for our guests at Mandarin Oriental Hotel Group Limited. As a Hotel Service Director, you will oversee the daily operations of the restaurant, ensuring that our service standards are consistently met.Primary Responsibilities:Lead the supervision of daily restaurant...

Job Title: Director of Financial ServicesWe are seeking an experienced Director of Financial Services to lead our transaction banking team. As a key member of our organization, you will be responsible for defining key business segments and prioritizing customer needs.Key Responsibilities:Business Development: Identify new business opportunities and develop...

About the JobWe are looking for a highly motivated and experienced professional to join our APAC Customer Success team as a Director of Customer Experience. In this role, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction, retention, and overall success.The successful candidate will oversee the...

At OKX, we believe that the future will be reshaped by crypto. Our mission is to provide a secure and reliable environment for our users.Job SummaryWe are seeking an experienced Senior Manager, Customer Service to lead our customer service operations. The successful candidate will be responsible for developing strategic CS workflows, business standards, and...

Job OverviewThe Executive Director of IT Services will be responsible for providing strategic leadership and direction to the IT department, ensuring that all IT services are delivered to the highest standard, and that the team is working efficiently and effectively. This is a key leadership role that requires a highly experienced IT professional who can...

Revolutionize the future of education and transform lives as a Customer Experience Director at Crimson Global Academy.We are a rapidly growing, global EdTech startup with 28 markets across the globe. Our technology platform connects students with tutors/mentors to achieve admission and scholarships to top universities or their dream career pathways.The main...

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our solutions empower millions of businesses to grow and thrive. We're not just building payment systems; we're forging a brighter financial future.The OpportunityAs a highly skilled Customer Service Manager, you'll join our dynamic team in...

We are looking for a seasoned Operational Director - Service Excellence to join our team at Trip.com Group. In this role, you will be responsible for developing and implementing strategies to improve service quality and efficiency.About Us:We have a strong focus on delivering exceptional customer experiences and strive to continuously improve our services....

We are seeking an experienced Sales Director to lead our IT services team. The successful candidate will have a proven track record of driving revenue growth and expanding customer relationships in the BFSI sector.The ideal candidate will possess exceptional leadership skills, a deep understanding of the IT industry, and a talent for developing strategic...

Job DescriptionThe Director of Sales and Financial Services will be responsible for driving revenue growth and building long-term client relationships. This role requires a deep understanding of the financial services industry, as well as strong sales and communication skills.As a key member of our sales team, you will work closely with clients to understand...

Job DescriptionThe Technology Service Director will be responsible for overseeing the daily operations of our SMC team and ensuring that infrastructure, systems, networks, and applications are running smoothly.Responsibilities Include:Developing and implementing policies, procedures, and processes to improve IT operations.Managing technology vendors and...

Role ResponsibilitiesOversee team's daily operations and ensure targeted operation KPIs are achieved.Monitor team's changing service level and perform appropriate onsite management.Supervise staff KPI and oversee individual performance to enhance service quality.Cooperate with higher management to pursue alignment with Trip.com Group and Corporate Travel...

About the RoleWe are seeking an experienced Country Service Director to join our team. As a key member of our Securities Service division, you will be responsible for providing exceptional service to our most important clients residing in-country.Main ResponsibilitiesAct as a trusted advisor to clients based on current and future needs.Develop and maintain...

About the RoleThis is an exceptional opportunity for a seasoned professional to join our team as a Director of Fund Services. The successful candidate will be responsible for leading new funds on-boarding process, ensuring timely completion of deliverables, and resolving issues/queries raised by clients.The ideal candidate will have a strong understanding of...

As Director of Policy Servicing and Delivery, you will be responsible for leading the development and implementation of operational strategies to improve customer experience and service quality. You will collaborate with cross-functional teams to drive process improvements and enhance the overall customer experience.About UsPrudential Hong Kong Limited is a...

Director - Services Business Development - TravelMastery of business growth strategies and market analysis is key to this role. We need an experienced professional to develop and implement effective plans for expanding our services offerings in the travel sector.The successful candidate will have a deep understanding of customer needs and preferences, as...

About the RoleThis is an exciting opportunity for a Client Services Director to lead our client-facing efforts and develop strategic partnerships that drive business growth. The successful candidate will be responsible for maintaining and expanding existing client relationships, as well as identifying new business opportunities.To succeed in this role, you...

About UsWe are a forward-thinking logistics company that values innovation and excellence. Our goal is to deliver exceptional results and exceed our customers' expectations.Job OverviewThe ideal candidate for this role will have a background in logistics or related industries, with strong leadership skills and a proven ability to mentor and develop a...