Customer Service Manager

Our Mission:AEON Credit Service (M) Berhad aims to be a trusted partner in the financial services industry.We achieve this by fostering a culture of excellence, innovation, and teamwork.As a Collections Executive, you will be an integral part of our team, responsible for managing customer relationships and ensuring timely payments.

We are seeking a talented Reporting Services Manager to join our team at BASF Asia-Pacific Service Centre S/B. As a key member of our Finance department, you will be responsible for providing high-quality reporting services to our internal customers.Main TasksTo deliver Business Reporting services to BASF's internal customers, in accordance with established...

Customer Service Manager Job DescriptionWe're seeking a Customer Service Manager to join our team at American Express. In this role, you'll be responsible for leading a team of customer service representatives to deliver exceptional experiences and achieve performance targets.About the Role:Lead a team of customer service representatives to ensure excellent...

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.We are seeking a highly skilled Customer Service Manager to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing first-hand support to internal...

Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Management Executive.This role involves providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Job SummaryOur company, OKX, is seeking a Customer Service Manager to handle customer complaints and feedback related to our products and services. As a key member of our team, you will be responsible for investigating each chargeback/fraud claim, detecting fraud by analyzing customers' trading and behavioral patterns, and reporting any suspicious accounts...

About the RoleThe Wohn-Service-Team is seeking an experienced Electrical Service Technician to provide top-notch service and support to our customers in Malaysia.Main Accountabilities:Carrying out installations, maintenance, commissioning, and repairs of power supply and related systems at customer sites.Replacing defective components and testing to ensure...

Job Description: Southeast Asia Customer Service DirectorAbout Zeal Holdings LimitedWe are an innovative FinTech organisation offering a range of products. With over 700 employees worldwide, our headquarters is based in London, UK. Our global presence spans multiple regions, including Europe, Asia, North & South Africa, Middle East, and South America.RoleThe...

Job DescriptionWe are looking for a Senior Customer Service Manager to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experience through effective supervision and guidance of customer advisors.You will be responsible for identifying performance-related issues, developing action plans...

About Zeal GroupWe are an award-winning FinTech organisation offering a variety of innovative products. With over 700 employees across the globe, our presence spans Europe, Asia, North & South Africa, Middle East and South America.Our Customer Service department plays a vital role in ensuring seamless customer experiences. We're looking for a skilled leader...

Company OverviewWe are a leading innovator at the heart of the global payments technology industry, shaping how the world pays and gets paid. Our solutions power the growth of millions of businesses, from local coffee shops to international banks.Job DescriptionEnsure service delivery excellence in line with service descriptions and achieve all service level...

Nirvana Asia is one of the largest global medical device companies in the world.We are seeking a highly skilled Customer Service Excellence Manager to join our team. In this role, you will be responsible for leading technical account management and operations management functions.Your responsibilities will include:Owning strategic customer oversight and...

Job SummaryShopee is seeking a Customer Service Quality Manager to lead our quality assurance efforts. As a Customer Service Quality Manager, you will be responsible for driving quality excellence and ensuring customer satisfaction across all channels.Key ResponsibilitiesDevelop and implement quality strategies to ensure customer satisfaction.Analyze quality...

Job Overview:The Executive Customer Service role at Recooty is responsible for handling customer inquiries and issues related to our clients' products and services. If you are a highly motivated and result-oriented individual with excellent communication skills, we encourage you to apply.About the Role:This position involves managing incoming calls and...

Job DescriptionWe are seeking a highly skilled Customer Service Manager to join our team at Lazada. The ideal candidate will have strong experience in operation and performance management, with a focus on high-level escalation cases.ResponsibilitiesLead the Escalation Management team in Malaysia, focusing on data analysis and driving down Buyer/Seller...

Job DescriptionWe are seeking an experienced Customer Service Operations Manager to join our team. In this role, you will be responsible for managing daily customer interactions, ensuring timely resolution and maintaining excellent customer service.You will also be responsible for expediting critical orders with local subcontract vendors and assisting in...

About the RoleWe are seeking a highly experienced and skilled Senior Manager to lead our customer service operations team. As a key member of our leadership team, you will be responsible for developing strategic CS workflows, business standards, management systems, and incentive policies to improve operational capacity.You will work closely with...

About the Role:As a key member of the Operations team at Shopee, you will be responsible for leading a team of customer support professionals. Your primary objective will be to ensure that customer inquiries and escalations are handled efficiently and effectively, resulting in high levels of customer satisfaction.Key Responsibilities:Develop and implement...

We are currently seeking a Customer Service Executive to join DHL eCommerce MalaysiaThe role of the Customer Service Executive is crucial in delivering exceptional service to our customers. As a key member of our team, you will be responsible for providing professional and responsive customer service.Key ResponsibilitiesCustomer Service ManagementAct as the...

Key Responsibilities:As a Executive in Customer Service, you will be responsible for delivering high-quality service to achieve customer satisfaction. This includes attending to customer inquiries, resolving issues, and escalating unresolved matters to the Team Manager or Service Manager for resolution. You will also be required to maintain accurate records...