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Customer Technical Advisor

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia GKash Sdn Bhd Full time
Responsibilities

The Technical Support Executive will be responsible for:

  1. Providing technical assistance to clients via phone, email, or in-person.
  2. Identifying and resolving technical issues efficiently.
  3. Configuring and maintaining hardware and software systems.
  4. Collaborating with colleagues to resolve complex technical issues.
  5. Documenting and updating technical knowledge to improve future problem-solving capabilities.

The ideal candidate will possess excellent problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced environment.