Outpatient Services Coordinator
6 days ago
This opportunity offers a chance to contribute to the success of Klinik Hello Doctor as a Clinic Manager. The successful candidate will oversee the daily operations of our clinic, driving efficiency, compliance, and exceptional patient experience.
Responsibilities:
- Oversight of day-to-day clinic operations to ensure smooth patient flow and efficient service delivery.
- Leadership and supervision of administrative and clinical staff, including hiring, training, and performance evaluations.
- Development and implementation of operational policies and procedures to enhance efficiency and compliance.
- Monitoring of financial performance, including budgeting, revenue cycle management, and cost control.
- Ensuring compliance with healthcare regulations, accreditation standards, and organizational policies.
- Collaboration with healthcare providers to optimize patient care and satisfaction.
- Patient concerns, feedback, and service improvement initiatives.
- Inventory management, facility maintenance, and vendor relationships.
- Implementation of technology and process improvements to streamline operations.
- Maintenance of strong relationships with external stakeholders, such as insurance providers and regulatory agencies.
Requirements:
- Bachelor's degree in Healthcare Administration or Business Management (Master's preferred).
- 3+ years of experience in healthcare management, preferably in a clinic or outpatient setting.
- Strong leadership and team management skills.
- Knowledge of medical billing, coding, and healthcare compliance regulations.
- Excellent problem-solving, communication, and organizational abilities.
- Proficiency in electronic health records (EHR) and healthcare management software.
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Operations Coordinator
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