Service Quality Enhancement Specialist

Sutherland is seeking a highly skilled Service Quality Specialist to join our team. As a Service Quality Specialist, you will be responsible for evaluating transactions, identifying areas for improvement, and implementing changes to enhance customer satisfaction.ResponsibilitiesThe successful candidate will:Evaluate transactions to ensure accuracy and...

We are seeking a talented Agency Performance Enhancement Specialist to join our team at Allianz Popular SL. In this role, you will be responsible for enhancing agency performance through various means such as planning and executing sales and recruitment related matters/tasks, supporting regional performance management, and executing agency transformation...

About the RoleWe are seeking a Service Quality Specialist to join our Operations and Technology team.This role is responsible for driving quality and service excellence across the division, working closely with internal stakeholders to identify areas for improvement and implement effective solutions.The ideal candidate will have a strong understanding of...

We are seeking an experienced Telephone Servicing Specialist to join our Contact Centre team at Prudential Hong Kong Limited. As a Telephone Servicing Specialist, you will be responsible for providing a polite, professional, and accurate response to customer inquiries and resolving issues efficiently.You will work closely with other departments to resolve...

About the RoleWe are seeking a highly skilled Collections Quality Assurance Specialist to join our team at Atome Kuala Lumpur, Malaysia.This is an exciting opportunity to work in a fast-paced environment and drive process enhancements, ensure adherence to regulations, and support a positive customer experience.

Our ApproachAt Standard Chartered, we believe that effective cash management is critical to our clients' success. Our approach is centered around delivering exceptional service quality, reducing operational risks, and improving overall efficiency. To achieve this, we have implemented a range of initiatives aimed at enhancing our cash management operations,...

About Us Company OverviewAt Commerz Global Service Solutions, we strive to be a leading provider of innovative financial services, leveraging cutting-edge technology to enhance customer experience and drive business growth.We believe in fostering a collaborative environment where talented professionals can thrive, share ideas, and contribute to our mission...

Job Title: Quality Assurance SpecialistCompany OverviewBusinesslist is a leading organization in the industry, committed to delivering high-quality products and services. Our team is passionate about excellence and innovation.

We are looking for a highly motivated individual to fill the position of Banking Service Excellence Specialist. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers' banking needs are met with professionalism and efficiency.About the Role:In this role, you will be responsible for...

Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at AS White Global. The ideal candidate will have a strong background in quality assurance, customer service, or monitoring.About the Role:Develop and maintain QA standards for operations in the Philippines and Malaysia.Support the QA Team Leader and Manager with...

We are looking for a skilled Operational Excellence Specialist to join our team at Tbwa Chiat/Day Inc. As an Operational Excellence Specialist, you will play a crucial role in driving operational efficiency and effectiveness within our organization.About the JobThe Operational Excellence Specialist will be responsible for identifying areas of improvement...

We are looking for a highly motivated Data Quality and Governance Specialist to join our team at Asia Recruit. As a key member of our organization, you will be responsible for ensuring the accuracy, completeness, and integrity of our risk data.The ideal candidate will have a deep understanding of risk data and its importance in driving business decisions....

We are looking for a skilled Training Executive to join our Centre for Professional Development Department (CPD) at MCKL Campuses.Key Accountabilities:Deliver high-quality training sessions that enhance employee skills, knowledge, and competency levels.Work closely with management and department heads to identify situational training needs.Develop and...

Job DescriptionThe Customer Service Quality Lead is responsible for driving quality performance across all channels.This includes monitoring and analyzing quality metrics, identifying areas for improvement, and developing strategies to enhance quality performance.Key Responsibilities:Quality Metrics Management: Monitor and analyze quality metrics to identify...

About the RoleAs a Senior Quality Assurance Specialist, you will play a critical role in ensuring the quality of SWIFT networks. You will design test plans, write and execute test cases of medium to high complexity, and analyze and log test results related to hardware and software components. Your expertise will be invaluable in identifying areas for...

Cochlear Limited seeks a skilled Verification and Quality Assurance Specialist to work in their Malaysia office. As a key member of the V&V team, this role involves ensuring the output of complex high-quality projects delivered on time to customers through planning, execution, and reporting of System V&V testing as required within the R&D product...

At CoreBridge Solutions, we value innovation and excellence. We are committed to pushing the boundaries of digital solutions and delivering services that exceed expectations. As a Conversion Rate Optimization Specialist, you will be part of a forward-thinking team that drives business growth through data-driven decision making.The successful candidate will...

As a Telephone Servicing Specialist, you will play a critical role in delivering exceptional customer service via telephone, managing customer expectations, and resolving issues through effective communication.The ideal candidate will have a strong command of spoken and written English, with the ability to speak and write Mandarin and/or Chinese dialects an...

We are seeking a detail-oriented quality assurance specialist to be in charge developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. This role will work closely with various departments to perform and validate test cases based on quality...

Job OverviewWe are seeking a skilled Quality Assurance Specialist to join our team at Shopee.The successful candidate will be responsible for driving overall quality performance, monitoring and analyzing quality metrics, and collaborating with internal and external stakeholders to improve service quality.Key Responsibilities:Quality Performance Management:...