Agency Support Manager

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

We are seeking a highly skilled Agency Support Manager to join our team at Prudential Hong Kong Limited. The successful candidate will be responsible for assisting the region Agency Force in achieving overall productivity, profitability, and quality targets.

Key Duties and Responsibilities:
  • Monitor and track monthly KPIs and weekly targets, as well as submit forecasts and progress reports on a regular basis.
  • Work closely with the Agency Growth team to identify root causes of customer service issues.
  • Maintain training rooms, centers, and equipment to ensure optimal use.
  • Support all launches and events organized by AG.
  • Organize platforms for interaction among agency members and foster teamwork through group meetings and gatherings.
  • Assist with data management and reporting.

Job Specifications:

  • Degree in any discipline.
  • Minimum 2 years of experience in Distribution Management or Business Development roles.
  • Experience in agency development is an added advantage.
  • Strong drive and influencing skills.
  • Ability to work independently with minimal supervision.
  • Pleasant personality and service-oriented work perspective.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.


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