IT Hardware Product Specialist

3 days ago


Petaling Jaya, Selangor, Malaysia Denave Full time
Job Overview

Denave is a leading provider of outsourcing and offshoring consulting services, and we are looking for a skilled IT Hardware Product Specialist to join our team. This role involves selling our IT hardware products to customers via various channels, including calls, chats, and emails.

The ideal candidate will have excellent communication skills and the ability to analyze customer needs and provide solutions that meet their requirements. They will also be able to work effectively in a fast-paced environment, managing multiple sales pipelines and maintaining accurate records.

  • Analyze customer needs and match them with suitable IT hardware products
  • Sell IT hardware products through inbound channels (calls, chats, emails)
  • Develop strong relationships with customers to identify opportunities for upselling and cross-selling
  • Work closely with the sales team to achieve sales targets and improve sales performance
  • Collaborate with other departments to ensure seamless delivery of services
Key Responsibilities
  1. Analyze customer needs and develop tailored solutions to meet their requirements
  2. Identify opportunities for upselling and cross-selling and implement effective strategies
  3. Develop and maintain strong relationships with customers to improve sales performance
  4. Collaborate with the sales team to achieve sales targets and improve overall sales performance


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