Delivery Excellence Director

Your RoleYou will be part of our Customer Experience & Quality Assurance team, reporting directly to the Associate Director of Excellence – Customer Experience & Quality Assurance. As a key member of the team, you will play a critical role in driving continuous improvement processes and ensuring quality standards are consistently met.The ideal candidate...

Key ResponsibilitiesThe Associate Director, Procurement Shared Services will oversee the following key areas:Optimizing procurement processes to improve efficiency and reduce costs.Leading the team to achieve high customer satisfaction through strong service delivery and proactive risk mitigation.Fostering a high-performance culture within the team by...

At Hiredly X, we are committed to excellence in actuarial services. We are seeking a Director of Analytical Excellence to join our team in Malaysia. As a Director of Analytical Excellence, you will take on responsibility as actuarial territorial contact, liaising with clients and colleagues to establish client project objectives, outcomes, and manage these...

About This OpportunityWe are looking for an experienced leader to join our team as a Senior Manager, Cloud Operations at AIA Digital+. The successful candidate will have a solid track record of managing performance and talent development of direct reports and a strong understanding of public cloud implementation, workload migration, and operational support...

The Livestream Team is committed to creating real-time interactive scenes. As a new form of content, Livestream creates value for all parties in the ecology.We are seeking a highly skilled Service Excellence Director to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing...

About the RoleWe are searching for an experienced HR Service Delivery Director to join our Global Business Services (GBS) HR services group. The ideal candidate will be a key leader in our Hire to Retire (H2R) services team and be actively engaged in growing a global world-class H2R organization that can operationalize service solutions for both our APAC...

We are seeking a talented individual to fill the position of Director of IT Operations at Tune Protect Group Berhad.The successful candidate will have 10+ years of experience in IT operations, with at least 5 years in a leadership role.ResponsibilitiesLead and manage the IT Operations team handling GIS and TAOS core insurance systems.Develop and implement IT...

Job DescriptionNXP Semiconductors is seeking a highly skilled Senior Director to lead our Assembly Operations team. The ideal candidate will have a strong background in semiconductor manufacturing operations, with expertise in Assembly processes.Responsibilities:Develop and implement operational strategies that align with the company's overall...

Job DescriptionThe role of Head of Business Strategy & Performance Management involves driving strategic objectives to achieve business delivery. Key responsibilities include budget planning, initiative management, and market research.Key AccountabilitiesEvaluate the Sales function's compliance with governance and regulatory requirements.Build relationships...

About the RoleWe are seeking an experienced Customer Service Delivery Director to join our team at Recooty. In this role, you will be responsible for managing customer relationships and delivering high-quality services that meet their needs.Customer RelationshipsYou will act as a single point of contact for technical escalations, ensuring effective...

Job Overview:The Regional Service Delivery Lead is a critical role that requires strong leadership and organizational skills to deliver high-quality service delivery within their respective area. The successful candidate will have a proven track record of managing teams and driving business results.Key Responsibilities:Deliver high-quality service delivery...

Job Description:We're seeking an experienced professional to join our team as a Delivery Enablement Manager.Your Key Accountabilities:Project Governance:Deliver Project Management Officer (PMO) services to Projects/ Programmes/ Value Streams/ Markets/ Regions, ensuring Group central tools are set up according to Group standards and methodologies.Monitor...

Job SummaryWe are looking for a highly experienced Operations Excellence Leader to join our team as the Regional Business Director for Southeast Asia. As Regional Business Director, you will be responsible for driving regional business growth, ensuring profitability, and building a dominant market position across this region.Key Responsibilities:Nurture,...

We are looking for a skilled Art/Creative Director to oversee the development of creative concepts, ideas, and solutions for campaigns, branding, digital content, and other creative deliverables. As a key member of our team, you will collaborate closely with internal and external stakeholders to understand business objectives and translate them into...

About the Role:The Technology Delivery Manager, APAC will be responsible for driving the delivery of projects related to the APAC Digital Retail Platform. You will have experience in managing delivery of IT projects with remote teams located in multiple locations.Key Responsibilities:Implement agile methodologies to plan, manage, and deliver...

Job Description:At MAA GROUP BERHAD, we are seeking an exceptional Project Director to oversee all aspects of project planning, execution, and completion. This is a unique opportunity for a highly skilled professional to join our team and contribute to the delivery of successful projects.The Project Director will be responsible for developing comprehensive...

**Required Skills and Qualifications**8 - 10 years of experience in Program Management or managing multiple projects at once while managing dependencies and aligning partner's expectations.Strong experience leading team environments which support agile and continuous delivery, identifying potential for technical, delivery, business, and process...

What You'll DoAs our Technical Project Manager, you will play a pivotal role in delivering projects that meet our high standards. You will be responsible for managing project scope, resources, and timelines. This involves collaborating with the Product team and Business Stakeholders to ensure project success. Your expertise in Agile methodologies and ability...

As a leader in the courier industry, Pos Malaysia Berhad is seeking an experienced Operations Director to oversee daily state-level operations. Key responsibilities include managing overall operational activities, ensuring compliance with standard operating procedures, and identifying areas for improvement.Operational ExcellenceDevelop and implement...

Role Overview:AIA Digital+ is seeking an exceptional Senior Manager, Service Management to join our team. In this role, you will be responsible for overseeing the service management function, ensuring the delivery of high-quality services across our digital platforms.Key Responsibilities:Incident Management: Manage incidents from identification to closure,...