Help Desk Professional for IT Infrastructure

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Asia Pacific Full time

Are you a motivated and detail-oriented individual looking for a challenging role in IT support? We invite applications for a Customer Support Expert to join our Global Service Desk team at Orsted Asia Pacific.

In this position, you will be responsible for handling customer inquiries, resolving technical issues, and escalating complex problems to the relevant teams. You will also contribute to process improvements and quality assurance initiatives.

The ideal candidate will possess excellent communication skills, a strong understanding of IT concepts, and the ability to work effectively in a fast-paced environment. Experience with Citrix/VPN, ServiceNow, and ITIL processes is beneficial.



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