Insurance Support Specialist

1 day ago


Petaling Jaya, Selangor, Malaysia SummitNext Technologies Sdn Bhd Full time

We are SummitNext Technologies Sdn. Bhd., a leading provider of business process outsourcing and technology solutions based in Selangor, Malaysia.

In line with our rapid expansion plans, we are seeking highly skilled professionals to join our team as Insurance Executives to deliver exceptional support services to our clients.

Key Responsibilities

  • Provide comprehensive email servicing and enquiry support for the Insurance team in Singapore.
  • Enter new customer data into our cloud-based system accurately and efficiently.
  • Follow up on new leads to secure new clientele through effective communication and negotiation skills.
  • Generate quotes from insurers to support dealers and facilitate sales growth.
  • Prepare daily sales reports to track performance and identify areas for improvement.
  • Develop monthly renewal lists for the SG team to call and follow up with customers.
  • Compile and analyze monthly sales reports against reported cases to optimize business outcomes.
  • Maintain accurate records of warranty cases taken in and generate detailed Excel reports.
  • Perform administrative tasks to ensure completeness of insurance documentation and compliance with regulatory requirements.

Requirements

  • Candidate must possess at least a minimum of O'Levels/SPM qualification or equivalent.
  • Possession of a Certificate in General Insurance (BCP/ComGi/PGI) is an added advantage.
  • A minimum of 2 years' experience in insurance administration is required.
  • Previous telemarketing experience with cold-call expertise is preferred.
  • Proficiency in Microsoft Excel is essential.
  • Candidates must have strong initiative and communication skills, keen attention to detail, and goal-oriented mindset.
  • Ability to prioritize and manage multiple responsibilities effectively.
  • Commitment to delivering excellent customer service is mandatory.

Why Join Us?

  • We offer a collaborative and friendly working environment that fosters growth and development.
  • Opportunities for career advancement and professional growth are available.
  • We prioritize work-life balance to ensure overall well-being and job satisfaction.

Remuneration Details

  • BASIC MONTHLY SALARY: RM2700
  • WORKING HOURS: 5-day work week, Monday to Friday, 9am to 6pm


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