Strategic Account Consultant

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full time

Link Compliance is a dynamic IT consulting firm specialising in cutting-edge software and hardware technology, tailored business solutions, and data transformation.

About the Role:
  • We are seeking a highly skilled Strategic Account Consultant to join our team.
Responsibilities:
  • The ideal candidate will be responsible for analysing customer requirements, providing consultations, delivering excellent customer service, and supporting the sales team.
  • This role plays a crucial part in the pre-sales and post-sales process, helping to shape, refine, and control solutions to meet customer needs.
Requirements:
  • A strong analytical mind, including the ability to gather and interpret data.
  • Exceptional communication skills, both verbal and written.
  • Consulting experience, with the ability to understand and address customer needs.
  • Outstanding customer service skills, with the ability to build strong relationships.
  • Previous experience in pre-sales, including preparing proposals and conducting product demonstrations.
  • Able to work well in a team and collaborate effectively.
  • Knowledge of industry best practices and trends.
  • Experience with CRM software and other relevant tools.
  • Qualifications in business, technology, or related fields are preferred.
  • Experience with SDLC either agile or any relevant methodology.
  • Native or Bilingual Proficiency in Chinese is highly desirable.


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