Experience Manager
5 days ago
The Customer Experience Executive will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living residents, managing their concerns, and enhancing their overall satisfaction.
This role requires strong interpersonal and communication skills, as well as a customer-centric mindset. You will work closely with other departments to ensure customer concerns are addressed promptly.
Responsibilities:- Provide training and support to customers on using our products or services.
- Analyze customer feedback to identify trends and areas for improvement.
- Bachelor's degree in hospitality, customer service, business, or related field.
- Strong knowledge of co-living trends and ability to adapt to unique needs of co-living residents.
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Experience Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full timeJob SummaryThe Guest Experience Manager plays a pivotal role in delivering exceptional guest experiences by anticipating needs, resolving concerns, and personalizing interactions. This leadership position champions a hosting mindset, fostering guest satisfaction and loyalty.Key Responsibilities:
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Customer Experience Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Generali Malaysia Full timeAt Generali Malaysia, we are seeking an experienced Customer Experience Manager to lead initiatives that deliver exceptional experiences at every customer touchpoint.About the RoleThis is a mid-senior level full-time position in our customer service team. As AVP, Customer Experience, you will be responsible for managing and leading initiatives to deliver...
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Digital Experience Manager
3 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia U Mobile Full timeWe are seeking a Digital Experience Manager to join our Digital Experience & Marketing team at U Mobile.The ideal candidate will be responsible for managing and optimizing our e-commerce platform to drive tangible results. This includes developing e-commerce solutions by formulating objectives and requirements with inputs from subject-matter experts, leading...
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Customer Experience Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob OverviewAs a key member of our team, you will be responsible for identifying areas of improvement in customer journey and developing plans to enhance the customer experience. You will also participate in the initiation, planning, design, execution, monitoring, and continuous improvement of projects/initiatives.About PrudentialAt Prudential, we are...
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Travel Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Technology Limited Full timeAbout KlookWe're a leading platform for experiences and travel services, bringing the world closer together through shared moments.Founded in 2014 by three visionary travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, we inspire and enable over half a million curated quality experiences worldwide.Our international community of employees is dedicated to...
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Client Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeWe're seeking a talented Client Experience Manager to join our team at JOB EXPERT GROUP. In this role, you'll be responsible for managing client interactions, ensuring seamless support and issue resolution.About the Job:This position requires a strong focus on client satisfaction, with a passion for delivering exceptional service and support. The ideal...
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IT Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full timeJob DescriptionThe Domain Lead Customer will be responsible for managing a team of IT professionals who support Customer Management/Wealth Management/Credit Origination platform and strategic projects across the UOB franchise.The successful candidate will have strong leadership skills, technical expertise, and experience in managing IT systems or technology...
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Brand Experience Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prenetics Full timeRequired Skills and QualificationsA Bachelor's degree or equivalent.At least 1 year of relevant digital marketing experience.Strong organizational, multitasking, and deadline management skills.Proven track record in managing content creation, both written and visual.We offer a competitive compensation package, including medical benefits, annual leave,...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeCustomer Service and Support RoleZurich 56 Company Ltd is looking for a dedicated Customer Experience Manager to deliver exceptional customer experiences and drive business success.This role involves underwriting and analysing new and existing life business, ensuring alignment with delegated authority levels and business objectives.Key...
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Customer Experience Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeJob RequirementsTo succeed as a Customer Experience Manager, you should have at least 2 years of experience in the luxury retail industry, with a strong background in watches being an asset. You will be responsible for ensuring that every customer interaction is exceptional and memorable.Your key responsibilities will include:Customer Engagement: Building...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout the RoleThis is a dynamic and challenging role that requires an individual with exceptional communication skills, strong leadership traits, and a high degree of professionalism. As a Customer Experience Manager at Recooty, you will be responsible for ensuring that our clients are represented professionally in all communications with customers.
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Customer Experience Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia 天珠王国 Dzi Kingdom Group Full timeKey Responsibilities:We are seeking a Customer Experience Manager to join our team. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining store operations. Key responsibilities include:Fostering strong relationships with customers through proactive engagement and...
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Customer Experience Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Marketing agency Full timeAbout the RoleWe are seeking a skilled Customer Experience Manager to join our marketing team. As a proactive and detail-oriented professional, you will be responsible for developing and executing customer promotions that enhance retention and engagement.Key ResponsibilitiesDevelop and execute promotions that drive retention and loyaltySet up, manage, and...
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Brand Experience Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full timeMarketing Executive - Digital Retail BrandThe Marketing Executive - Digital Retail Brand role involves developing and executing digital marketing campaigns to drive sales and increase brand exposure.This includes managing digital channels, collaborating with category teams, and partnering with the budget/brand planning team to prioritize initiatives and...
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Store Experience Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full timeAbout the TeamGulf Marketing Group (GMG Group) invites applications for a Store Experience Manager to join our retail team. In this role, you will be responsible for delivering exceptional customer experiences, maintaining store visual merchandising, and driving sales growth. If you are a results-driven professional with excellent leadership skills, we...
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Visual Experience Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ThriveCart Full timeAbout PiktochartPiktochart is a web-based graphic design platform empowering users to create professional-grade visuals without extensive design experience. Founded in 2011, Piktochart has grown into a global team dedicated to building the best visual storytelling tool on the internet.Job DescriptionWe are seeking a Senior Graphic Designer to craft beautiful...
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Customer Experience Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Elang Wah Sdn Bhd Full timeOpportunity SummaryElang Wah Sdn Bhd is offering an exciting opportunity for a Junior Sales & Marketing Executive to join our team. As a member of our sales and marketing team, you will be responsible for developing marketing plans, assisting in sales strategy, and working on revenue streams to maximize sales.ResponsibilitiesManage and coordinate...
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Customer Experience Manager
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia StashAway Full timeWe are seeking a Digital Wealth Professional to join our team at StashAway, a leading digital wealth management platform that empowers individuals to invest intelligently.Key ResponsibilitiesClient Support:Deliver exceptional support to clients through various channels (phone, email, chat) and handle complex client inquiries, complaints, and requests in a...
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Employee Experience Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Brazil Full timeIn this critical role, you will be responsible for ensuring that HR support is delivered to the business in a timely and effective manner. As HRBP Assistant – Marketing & Employee Engagement, you will work closely with the Marketing team's function leaders to land the people agenda anchored on Talent, Capability, Organization, and Culture.Key...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lancesoft Malaysia Full timeLancesoft Malaysia is seeking a Customer Experience Manager to join our team. In this role, you will be responsible for ensuring that all customers receive exceptional service, resolving any issues that may arise, and implementing processes to improve customer satisfaction.Key ResponsibilitiesEnsure that all customers receive exceptional service.Resolve any...