Customer Intelligence Solutions Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SAS Institute Inc. Full time
About the Job

We're seeking an experienced sales professional to lead on sales of our award-winning SAS Customer Intelligence 360 suite, a cloud-native end-to-end marketing and personalization solution. In this role, you will provide domain expertise on products/solutions to identify, develop, and close deals while empowering existing customers and prospects in the ASEAN region to improve their customer experience strategies and modernize customer engagement solutions.

Key Responsibilities:
  • Engage with targeted customers and prospect accounts to position and sell SAS Marketing solutions.
  • Develop strategies to modernize customer engagement for strategic clients.
  • Build and maintain relationships, influencing long-term strategies and engaging with C-level decision-makers.
  • Provide expertise in industry, business, and marketing technology to close deals in your assigned territory.
  • Support lead-generation activities and integrate strategies into account plans, qualifying based on business and technical fit.
  • Develop opportunities and create compelling proposals to communicate the value of SAS solutions, collaborating with internal teams.
  • Drive the closure of complex sales and assist with pricing and licensing negotiations.

Requirements:

  • 8+ years of experience in solution selling within enterprise software or marketing technology space.
  • Strong consultative selling skills: understand customer goals, identify value drivers, and present to executives confidently.
  • Experience building executive and director-level relationships by addressing business-critical problems and outcomes.
  • Ability to proactively search for marketing opportunities and ensure customer satisfaction.
  • Attention to detail while focusing on long-term vision and anticipating potential roadblocks.
  • Passionate and collaborative team player with self-drive and a strong work ethic.
  • Good knowledge of sales techniques, software acquisition cycles, and territory dynamics.
  • Strong communication skills in English (spoken and written), ability to work independently and in teams, and has the ability to travel internationally 30-50%.
  • Bachelor's degree preferably in Business, Marketing, Computer Science, or quantitative field.
  • Equivalent combination of education, training, and experience may be considered in place of the above qualifications.


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