Service Desk Engineer

4 days ago


Subang Jaya, Selangor, Malaysia Net One Asia Sdn Bhd Full time

This position offers an exciting opportunity for a motivated and organized individual to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing technical support and maintenance services to clients.

Responsibilities

Some key responsibilities of this position include:

  • Investigating and resolving technical issues in a timely and efficient manner
  • Maintaining accurate records and documentation of all client interactions
  • Developing and implementing effective solutions to improve client satisfaction and reduce downtime
  • Collaborating with the support team to share knowledge and best practices

You will also be expected to possess excellent communication skills, both written and verbal, and the ability to work well under pressure.

Requirements

To be successful in this role, you will need:

  • A minimum of 1 year of experience in an IT support environment
  • Strong knowledge of Windows Client Operating System and common applications
  • The ability to work independently and as part of a team


  • Petaling Jaya, Selangor, Malaysia STRATEQ Full time

    About the RoleWe are seeking a highly motivated and skilled individual to fill the position of Service Desk Engineer. As a key member of our service desk, you will be responsible for providing technical support to our customers, utilizing your expertise in Retail Automation Solutions. Your exceptional communication skills and ability to troubleshoot complex...


  • Petaling Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time

    Service Desk PositionWe are seeking a skilled Mandarin and English Language Service Desk Representative to join our team. In this role, you will provide technical support to our customers via various communication channels.Key Responsibilities:Provide technical support to customers via phone, email, and chat;Analyze and resolve technical issues;Document and...


  • Petaling Jaya, Selangor, Malaysia Balazs Full time

    About the RoleThe IT Service Delivery Manager will be accountable for the execution of two core services within APAC: Remote Support and Automation. This person will drive efforts to shift work to the Service Desk for automation opportunities, engage to ensure delivery and monitor adoption of automation services, and oversee the day-to-day operations within...


  • Petaling Jaya, Selangor, Malaysia Air Liquide Full time

    Are you a results-driven professional looking to make a meaningful impact in the APAC region? Do you have a passion for delivering exceptional customer experiences and driving business growth through innovation?About the RoleWe are seeking a highly skilled Global Service Desk Operations Lead to join our team. As a key member of our organization, you will be...


  • Subang Jaya, Selangor, Malaysia Career Horizons Full time

    We are seeking an exceptional Field Service Engineer to join our team at Career Horizons. This is a unique opportunity to work with a renowned global supplier of measuring and control, inspection, analysis and sorting technologies.Key Responsibilities:Repair and commissioning of devices in Southeast Asia and Oceania regionMaintenance and fault detection on...


  • Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full time

    The Help Desk Professional role at F. Hoffmann-La Roche AG offers a unique opportunity to make a difference in the lives of our customers. As a key member of our IT department, you will be responsible for providing first-level support for incidents and requests for End Users on Windows, Google, and Apple environments.Your primary focus will be on resolving...


  • Petaling Jaya, Selangor, Malaysia Jl Electrical Service Contractor Corp Full time

    Job Description:We are seeking a highly skilled Electrical Engineering Consultant to join our electrical engineering team at Jl Electrical Service Contractor Corp. As a key member of our team, you will be responsible for providing technical expertise and advice on electrical building services, telecommunication services, and infrastructure projects.Key...


  • Petaling Jaya, Selangor, Malaysia Jl Electrical Service Contractor Corp Full time

    Job Description:We are seeking an experienced Senior Electrical Engineer to join our team at Jl Electrical Service Contractor Corp. As a key member of our electrical engineering team, you will be responsible for handling typical and small to medium-sized projects comprising Electrical Building Services (HT, LV & ELV), Telecommunication services, and all...


  • Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full time

    Job DescriptionThis role is responsible for the execution of core services within APAC, including Remote support and Automation. The successful candidate will be accountable for managing day-to-day operations, driving efforts to shift work to the Service desk for automation opportunities, and ensuring deliver and monitor adoption of automation services.The...


  • Petaling Jaya, Selangor, Malaysia Air Liquide Full time

    A world leader in gases, technologies and services for Industry and Health, Air Liquide seeks a seasoned professional to lead the execution of 2 core services within the Asia Pacific region.Job DescriptionThe Service Desk Service Delivery Manager will be accountable for the day-to-day operations within remote support, driving efforts to shift work to the...


  • Petaling Jaya, Selangor, Malaysia Balazs Full time

    About the JobThe Service Desk Operations Lead will be accountable for the execution of two core services within APAC: Remote Support and Automation. This person will drive efforts to shift work to the Service Desk for automation opportunities, engage to ensure delivery and monitor adoption of automation services, and oversee the day-to-day operations within...


  • Petaling Jaya, Selangor, Malaysia STRATEQ Full time

    About the RoleWe are seeking a skilled and motivated individual to fill the position of Help Desk Technical Support. As a key member of our help desk team, you will be responsible for providing technical assistance to our customers, utilizing your expertise in Retail Automation Solutions. Your exceptional communication skills and ability to troubleshoot...


  • Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full time

    Job SummaryThis role is responsible for managing multiple geographically diverse Service Desk locations that operate on a 24/7 basis. You will be accountable for improving performance and efficiency in Key Performance Indicators such as First Call Resolution, Speed to Answer, Customer Satisfaction Rating, Abandon Rate, Ticket Aging, Routing Accuracy/Error...


  • Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full time

    About the RoleWe are seeking a Customer Experience Leader to join our team. As a key member of our Global Infrastructure and Operations team, you will be responsible for managing the day-to-day operations of our Service Desk. Your primary goal will be to ensure that our customers receive exceptional service and support.The ideal candidate will have strong...


  • Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full time

    Join Our TeamWe're looking for a talented Technical Help Desk Agent to join our team in Kuala Lumpur. As a member of our Services & Solutions organization, you'll play a vital role in delivering end-to-end business solutions to our APAC region.Your Key ResponsibilitiesProvide technical support and assistance to end-users on software and hardware...


  • Petaling Jaya, Selangor, Malaysia M S ICT SOLUTION SDN BHD Full time

    Job DescriptionWe are seeking a highly skilled Service Sales Engineer to join our team at M S ICT Solution Sdn Bhd. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading a team of field engineers and technicians, and ensuring the achievement of service sales targets.Responsibilities:Customer Service:...


  • Subang Jaya, Selangor, Malaysia Career Horizons Full time

    We are excited to offer this exciting opportunity for a skilled Field Service Engineer to join our team at Career Horizons. Our partner company is a world-renowned leader in the manufacturing industry.Responsibilities:Service and repair equipment in Southeast Asia and OceaniaConduct regular maintenance and diagnostics on electronics boardsDevelop and send...

  • Database Engineer

    5 days ago


    Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

    This role is for a highly skilled Database Engineer who will focus on designing and optimizing databases. As a member of the ZUS Coffee team, you will be responsible for ensuring that our database systems are efficient, secure, and scalable.About the JobDesign, implement, and maintain database systems to enable rapid and reliable data delivery.Optimize...


  • Petaling Jaya, Selangor, Malaysia Air Liquide Full time

    Do you have a passion for delivering exceptional customer experiences and driving business growth through innovation? Do you want to make a meaningful impact in the APAC region?About the OpportunityWe are seeking an experienced End User Support Services Executive to join our team. As a key member of our organization, you will be responsible for leading the...


  • Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

    We are seeking a highly skilled Security Operations Engineer to join our team at ZUS Coffee. As a Security Operations Engineer, you will be responsible for designing and implementing secure systems and applications.About the JobDesign, implement, and maintain secure systems and applications to ensure data integrity and confidentiality.Collaborate with...