Customer Experience Enhancement Coordinator

Maxis Malaysia is a leading converged solutions company seeking an Operations Director - Customer Experience to manage our Contact Centre operations.Responsibilities:Manage inbound teams of the Contact Centre to meet Service Level objectives, ensuring customers' enquiries and complaints are attended to promptly.Lead the development and implementation of...

We are looking for a highly skilled User Experience Enhancement Professional to join our team at Hiredly X. This role involves designing and developing user-friendly mobile applications that meet client needs and enhance user experience.The successful candidate will collaborate with the team to create innovative solutions, develop strong problem-solving...

Company OverviewFatfish Group Limited is a leading tech venture builder firm that aims to build scalable tech businesses. We are seeking an experienced HR Executive to join our team and contribute to our success.About the RoleThe successful candidate will be responsible for managing end-to-end HR operations, talent acquisition, culture, and engagement. This...

Job OverviewThis role is for a Customer Experience Quality Assurance Specialist to monitor, analyze data, improve customer service quality, and drive workflow efficiencies. The ideal candidate will be proficient in both Chinese Mandarin and English.Key ResponsibilitiesRegularly monitor performance and compliance to company standards and policies by...

Job OverviewWe are seeking a highly skilled CUSTOMER EXPERIENCE MANAGER to join our team at ZUS Coffee. As a key member of our Customer Happiness team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience with our brand.The ideal candidate will have a proven track record in...

About the RoleWe are seeking a talented and driven Supervisor/Assistant Supervisor to join our team at Sunway Malls. The successful candidate will be responsible for leading the service crew to deliver exceptional customer experiences and driving sales growth through effective team management and customer engagement.Main ResponsibilitiesTeam Management:Lead,...

About the RoleMamee is looking for an experienced Revenue Enhancement Specialist to join our team. In this role, you will be responsible for developing and implementing effective revenue growth management strategies.Job DescriptionResponsible for developing a comprehensive revenue growth management strategy that aligns with business objectives.Demonstrate...

Hiredly X is currently hiring a Customer Experience Manager to lead our efforts in providing world-class customer service and support.About the CompanyHiredly X is a leading provider of [industry/service], dedicated to delivering exceptional customer experiences through our team's expertise and commitment to excellence.About the RoleLead and manage the...

Job SummaryAs a Customer Experience Manager at Sime Darby Property, you will lead the Voice of Customer (VoC) and Insights function while driving continuous service improvement. This role ensures that customer feedback is collected, analyzed, and translated into actionable service enhancements.Key Responsibilities:Voice of Customer (VoC) & Insights:...

ZUS Coffee is seeking a highly skilled Senior Specialist, Customer Happiness to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Key ResponsibilitiesCustomer Issue Resolution: Handle complex customer issues in a timely and effective manner.Team Guidance: Provide...

Welcome to SKS Group's dynamic Sales and Admin Assistant role! This job offers a unique blend of sales support and administrative tasks, perfect for those who enjoy interacting with customers and working behind the scenes.The ideal candidate will have a proven track record in sales coordination or administrative roles, preferably in the manufacturing sector....

Join Our TeamZUS Coffee is committed to delivering exceptional customer experiences. We are seeking a talented Marketing Operations Specialist to join our team and contribute to our mission.Main ResponsibilitiesDevelop and implement personalized marketing campaigns using CRM tools such as HubSpot, Microsoft Dynamics 365, and Salesforce.Collaborate with...

About the RoleWe are seeking a Brand Experience Coordinator to join our team at Garden. The ideal candidate will have a strong background in social media management, influencer marketing, and brand partnerships. The position requires excellent communication and project management skills, as well as the ability to think creatively and develop innovative...

Restaurant Manager/ Asst. Restaurant Manager Job OpeningA&W is a well-established quick-service restaurant chain in Malaysia.We are currently seeking a Restaurant Manager or Assistant Restaurant Manager to join our team at A&W Paradigm Mall.The successful candidate will be responsible for leading a team of staff, ensuring excellent customer service, and...

Our ExpectationsDemonstrate exceptional communication skills to build rapport with customers and colleagues.Develop strong knowledge of products and services offered.Maintain accurate records of customer transactions and returns.Collaborate with colleagues to achieve store goals and objectives.

Job SummaryWe are seeking a highly motivated and experienced Customer Experience Leader to join our team. As a key member of our management team, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction and loyalty.Responsibilities:Develop and implement customer-centric strategies to enhance customer...

Job DescriptionThe ideal candidate will have experience in order management/process requests/customer service and has a background in telco operations.Responsibilities include:Coordinating and processing New Mobile Applications, SIM Activation, Line Transfer, Port In, Activation of Value-Added Services (VASes), Re-contracting, etc. for Business segment...

We believe in empowering our employees to take ownership of their roles and responsibilities.Sales LeadershipThe Store Manager is responsible for leading a high-performing sales team to achieve business objectives. This role requires a strong leader who can motivate and inspire the sales team, analyze sales data to identify trends and opportunities, and...

About Ninja Mart Ninja Mart is Ninja Van's first FMCG-focused logistics unit, launched in Feb 2021.We connect brands with retailers in suburban and rural regions of Vietnam and Malaysia, unlocking endless possibilities for business expansion in this fast-growing region.As part of our team, you will play a vital role in driving sales operations forward by...

About the RoleThis Learning and Development Coordinator position is a key role within our organization, supporting the growth and development of our staff through effective talent management practices.Responsibilities:Develop and implement learning programs that enhance employee performance and skills.Coordinate logistics for training sessions, including...