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IT Support Specialist
1 week ago
L'Air Liquide S.A. strives for excellence by adopting Best in Class models to deliver value through simplification and standardization of processes.
We are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders and cultures across the world.
About Our TeamA team of experts dedicated to delivering high-quality services to our customers.
Responsibilities- Provide functional and technical support for Air Liquide services tools as well as providing solutions for identified issues
- Maintain operational performance to increase the reliability and quality of the applications
- Identify possible solutions for complex issues
- Communicate effectively with customers and escalate issues as necessary
- Collaborate with other teams to ensure seamless delivery of services
- University Degree in Information Technology or Computer Science (Mathematics is a considerable subject to relevant experience)
- Minimum of 3 years experience in the field of information systems, including 2 years as an application/system support
- Relevant experience in testing, troubleshooting and systems support activities
- Good knowledge of the basic concepts of the MS SQL Server database systems or any Relational Database
- Strong knowledge of scripting languages (PowerShell, PL/SQL and TSQL)
- Fluent in English
- Japanese and/or Chinese Language is not mandatory but would be a significant advantage
- Excellent communication skills