Vice President of Service Excellence

RequirementsTo be successful in this role, the Senior Vice President must possess a Bachelor's Degree in Human Resource, Business Admin, Law, Psychology, or equivalent. At least 5 years of industrial relations experience in a managerial capacity is required. The ideal candidate should have strong strategic leadership and stakeholder management skills, as...

Vice President (Manager) – PULSE & DigitalJob PurposeSeeking a strategic and commercially driven candidate for PULSE App to transform our journey planner into a revenue-generating lifestyle platform. This role is responsible for driving business growth, expanding commercial opportunities, and developing new monetization strategies through digital commerce,...

Role DescriptionThe Vice President of Cybersecurity Operations will be responsible for leading our efforts in managing security operations, incident response, and risk management. This includes developing and implementing strategies to protect our digital assets, infrastructure, and data from cyber threats.About the RoleThis is an exciting opportunity to...

Senior Vice President (Senior Manager) - Industrial Relations (Human Capital)Responsible for Industrial Relation activities including handling disciplinary cases and advising management on best practices. Set direction, create policy and offer expert advice in all matters relating to collective bargaining and corporate-wide industrial relations issues.Key...

Job SummaryWe are seeking a highly experienced and skilled Senior Vice President to join our team at PRASARANA MALAYSIA BERHAD. As the Senior Vice President, you will be responsible for leading and managing the company's industrial relations activities, ensuring compliance with Malaysian labor laws, and providing expert advice to management on best...

Duties and ResponsibilitiesThe Senior Vice President will be responsible for investigating and resolving complex or critical industrial relations issues, managing grievances, disputes, and disciplinary cases, and ensuring compliance with employment laws across the group. This individual must also have experience in negotiating collective bargaining deals...

About the RoleThe Senior Vice President will play a crucial role in shaping the company's human capital strategy, setting direction, creating policy, and offering expert advice on collective bargaining and corporate-wide industrial relations issues. This individual must have strong organizational skills, attention to detail, and the ability to maintain...

Head / Executive Vice President, Information Security OfficerJOB PURPOSEResponsible for developing and implementing an information security program that protects the organisation's digital assets, infrastructure, and data. To lead efforts to identify, assess, and mitigate cybersecurity risks, ensure compliance with regulatory requirements, and foster a...

Job DescriptionThe Director of Operations is a key leader in our organization, responsible for overseeing and directing the activities of multiple campaigns across various departments. This role requires strong communication and leadership skills, as well as the ability to multitask and prioritize tasks effectively.Manage and staff operations assigned,...

Job DescriptionAs Chief Operating Officer, you will be responsible for leading the business development and implementation of organizational improvement programs and strategies. This role requires a strong leader who can drive initiatives in the management team and organizationally to contribute to long-term operational excellence.Responsibilities:Identify...

About UsBjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom...

We are seeking an exceptional CFO who can provide strategic financial leadership and oversee all financial activities within the technology sector.About the JobThis is a confidential role based in Petaling Jaya, Malaysia, offering a competitive benefits package.Key ResponsibilitiesDevelop and implement financial strategies and plans for the company.Provide...

About the RoleWe are seeking a highly motivated and experienced Restaurant Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our restaurant, including supervising staff and ensuring efficient service delivery.Key ResponsibilitiesManage day-to-day food and beverage operations.Supervise staff and...

About Our CompanyWe are AM SALES & MARKETING SDN BHD, an Industrial Solution provider serving the Malaysian market.Job SummaryThis position requires a highly skilled individual to deliver exceptional customer service and support.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries via phone, email, and chat in a timely and professional...

Role OverviewWe are looking for an experienced Head of Finance to join our team. As a senior leader, you will be responsible for developing and implementing financial strategies to support business goals.Key ResponsibilitiesDevelop and implement financial strategies to support business goals.Manage financial planning, budgeting, and forecasting...

Key ResponsibilitiesThe successful candidate will oversee NPS, CSAT, and post-interaction surveys to gauge satisfaction across all touchpoints. They will also implement a structured feedback loop that integrates frontline insights into service improvement initiatives. Additionally, they will design and execute mystery shopper programs to assess service...

Job Description: As a Service Delivery Manager at Hemmersbach GmbH & Co. KG, you will be responsible for the delivery of services across all service lines (SD, OSS, LS2 EPS, LS2 CS) in a specific region. You will manage business relationships for the APAC region, serving as the primary client contact for end customers.

We are seeking a highly skilled Multimedia Content Developer to join our team. In this role, you will be responsible for developing engaging video content and collaborating with cross-functional teams to achieve project goals.The successful candidate should have a strong background in content creation, with experience in scriptwriting, storyboard creation,...

We are seeking a skilled Digital Media Specialist to join our team. In this role, you will be responsible for developing digital media content and collaborating with cross-functional teams to achieve project goals.The successful candidate should have a strong background in digital media, with experience in scriptwriting, storyboard creation, and video...

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. As a Customer Insights and Quality Manager, you will play a key role in driving quality improvement initiatives across our operations in Malaysia & Singapore.About the RoleIn this role, you will partner with teams...