Malaysia Deliveries Business Growth Manager

6 days ago


Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

About Our Workplace Culture

GrabTaxi Holdings Pte. Ltd. is committed to building an inclusive and equitable workplace that provides equal opportunity for employees to grow and perform at their best.

We believe in fostering a culture that values diversity, empathy, and collaboration, where everyone can thrive and reach their full potential.

The Group Marketplace team is a critical part of our organization, supporting country teams in managing driver supply, pricing, marketplace strategy, product rollouts, and special projects.

In this role, you will be responsible for ensuring all our Malaysia Deliveries Marketplace operates efficiently, serving customers 100% of the time at the fastest possible time with the lowest cost.

Your key responsibilities will include:

  • Developing and implementing pricing strategies to drive revenue, growth, and cost optimization for the Malaysia Deliveries business.
  • Designing and iterating delivery-partner incentives to optimize acquisition and retention.
  • Developing and implementing strategies to enhance delivery speed, reduce costs, and improve customer satisfaction.
  • Managing fulfillment-related functions like batching and allocation to increase efficiency and service quality.
  • Collaborating with product managers to influence product design and facilitate feature rollouts, focusing on configuration settings.
  • Working with business unit leads to align business strategy with marketplace strategy.
  • Analyzing metrics to pinpoint areas for improvement and implementing necessary changes.

To succeed in this role, you will need:

  • A minimum of 4 years of experience, with the ability to track and analyze market trends to identify growth opportunities and threats.
  • Expertise in developing competitive positioning strategies that align with overarching goals and experience leading strategic planning processes.
  • A proficiency in engaging with and influencing stakeholders at different levels of the organization.
  • The ability to balance diverse needs within the business while thinking long-term and making informed trade-offs.

We offer various benefits to support your well-being, including Term Life Insurance, comprehensive Medical Insurance, and flexible work arrangements.



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