Platform Operations Manager

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

Job Overview

This position is responsible for providing technical support and maintenance for our global Workfront application, ensuring its reliability, scalability, and maintainability.

The ideal candidate will have experience working with SaaS project management tools and possess strong troubleshooting skills, as well as excellent communication and interpersonal skills.

  • Troubleshoots issues and provides solutions where possible, engaging with Dentsu Workfront Core Team and vendor teams as required;
  • Supports data maintenance, including uploading or maintaining key Project or User data to support changes required by business areas;
  • Works with Vendor Support and Workfront Core teams to help deploy latest releases;
  • Monitors platform performance and creates proposals to ensure application performance is maintained;


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