Customer Success Ambassador

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia EcoVadis SAS Full time
Responsibilities
  • Engage with customers to accompany them during the onboarding process and solve their queries.
  • Identify and target 'high value' customers and take appropriate steps to engage them successfully.
  • Manage your portfolio to maximize conversion and drive value throughout the EcoVadis onboarding experience.
  • Proactively nurture and build your pipeline, re-engage customers, and maximize inflow.

You will be accountable for driving a set of KPIs, including conversion rate and quality score. Additional responsibilities related to the function may be required.



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