Client Experience Advocate

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time
About the Role

We are seeking an experienced Customer Service Representative to join our team as a bilingual Customer Support Consultant.

In this role, you will be responsible for providing first-class customer service to clients across various industries and languages.

Responsibilities

Your key responsibilities will include:

  • Providing customer service via phone calls, live chat, and email;
  • Resolving customer complaints and issues in a timely and professional manner;
  • Collaborating with internal teams to ensure seamless delivery of services;
  • Meeting or exceeding productivity, availability, and quality requirements;
  • Staying up-to-date with industry trends and best practices.

As a valued member of our team, you will contribute to our mission of delivering exceptional customer experiences and driving business growth.



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