Customer Experience Advocate
5 days ago
Our company, Aqi Intl, is seeking a Customer Experience Advocate to join our team. As a Customer Experience Advocate, you will be responsible for ensuring customer satisfaction through effective communication and issue resolution.
You will work closely with internal teams to resolve customer issues and improve overall customer experience. Strong language competencies in English and Mandarin are required, as well as call center or service experience in IT and technical experience with monitoring tools.
This role requires the ability to work effectively in a team environment with both technical and non-technical staff. An undergraduate degree or diploma in IT or business-related fields is preferred.
The successful candidate will have the opportunity to work on various projects and develop their skills in data analysis, problem-solving, and communication. If you are a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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Premium Customer Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full timeThe OpportunityDo you want to join a company that prioritizes customer satisfaction and trust? We're seeking an exceptional Premium Customer Advocate to support our operations in Singapore, Australia, or New Zealand.In this vital role, you'll serve as the first point of contact for customers experiencing suspicious activity on their accounts. Your primary...
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Customer Success Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OpenLearning Full timeAt OpenLearning, we are committed to providing exceptional learning experiences for our users. As a key member of our Customer Success Team, the Customer Success Advocate plays a pivotal role in driving the growth of our business.About the RoleThe Customer Success Advocate is responsible for providing timely technical support to our diverse user base,...
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Digital Client Experience Advocate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Malaysia Sdn Bhd Full timeJob Title: Digital Client Experience AdvocateWe are seeking a talented Digital Client Experience Advocate to work with our clients and drive digital transformation.The successful candidate will be responsible for delivering customized IT solutions, implementing a stakeholder engagement and communications plan, managing resolutions, corrective actions,...
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Customer Success Advocate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Full timeKey ResponsibilitiesThe Customer Success Advocate will lead short-term projects, develop and maintain profitable relationships with customers, and provide training on products and services. This role also involves resolving technical issues, anticipating customer needs, and monitoring trends to recommend changes.
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Customer Success Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia LS Retail Full timeRole Overview:This Customer Success Advocate position at LS Retail is an exciting opportunity to join a global company dedicated to delivering exceptional customer experiences. As a key member of our customer support team, you will play a pivotal role in ensuring our customers receive the highest level of support and service. Your primary responsibilities...
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Customer Experience Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Pte. Ltd. Full timeAbout Our CompanyLendela Pte. Ltd. is a fintech pioneer dedicated to simplifying financing and increasing access to financial services. Founded in 2018, we've experienced rapid growth and expansion.Simplifying FinancingWe've developed a platform that matches borrowers with personalised loan options through a seamless application process. This empowers...
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Customer Experience Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aesop Retail PTY LTD Part timeKey ResponsibilitiesThis Part-Time Retail Consultant position requires the following key responsibilities:Welcome customers into Aesop stores and create engaging product experiences that meet their needs.Demonstrate products effectively to enhance customer knowledge and drive sales.Develop strong relationships with colleagues and external partners to achieve...
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Customer Experience Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia e2open Full timeAbout the JobWe are looking for a skilled Support Engineer to join our global team at E2open. As a key member of our Customer Support Services team, you will play a crucial role in delivering exceptional customer experiences through our innovative SaaS platform.About E2openE2open is the leading connected supply chain platform that empowers global companies...
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Customer Success Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeAs a Customer Success Advocate at Minacs, you will play a critical role in driving business growth and expansion within an assigned territory. Your primary objective will be to assess customer needs, provide technical solutions, and resolve client issues while fostering relationships to enhance sales opportunities.You will work closely with customers, sales...
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Customer Experience Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeAbout the RoleWe are seeking an Accommodation Service Specialist to join our team in Kuala Lumpur, Malaysia. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while ensuring that candidates with approved accommodations receive the support they need.You will work directly with candidates to...
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Customer Experience Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeJob Overview:The Customer Proposition Marketing Analyst is responsible for supporting the development and execution of customer marketing initiatives to meet business objectives.You will work closely with other Business Units to develop effective marketing strategies and plans, and participate in marketing campaigns and events to increase brand awareness.The...
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Customer Experience Advocate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Asia Global Advisory Full timeJob SummaryAsia Global Advisory is seeking a highly skilled Customer Service Officer to join our team. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to patients, payers, and corporate partners.The ideal candidate will have excellent communication and problem-solving skills, as well as the...
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Customer Experience Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeJob OverviewThe Head of Customer Excellence plays a pivotal role in our service company, acting as a bridge between customers and the organization. Their primary responsibility is to ensure customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.
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Kuala Lumpur, Kuala Lumpur, Malaysia Crystal Intelligence Full timeJob DetailsWe are seeking a Customer Success Advocate for Enterprise Solutions to join our team at Crystal Intelligence.Key Responsibilities:Develop and implement strategic account plans to drive customer growth and retention.Manage customer relationships and ensure timely resolution of technical issues.Collaborate with cross-functional teams to enhance the...
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Veeam Advocate
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full timeVeeam AdvocateVeeam is a leader in data protection and ransomware recovery solutions. Our mission is to empower every organization to not just bounce back from a data outage or loss but bounce forward.We deliver a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps...
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Junior Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full timeJob Title: Junior AdvocateAbout Us:At Malaysianbar, we are committed to delivering exceptional legal services to our clients. We are seeking a highly motivated Junior Advocate to join our team.The Role:The successful candidate will be responsible for handling litigation matters, including accident-related cases. Key responsibilities include working...
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Customer Service Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob DescriptionWe are seeking a highly skilled Customer Service Advocate to join our team as a Candidate Care Specialist. This role is responsible for delivering exceptional customer service, ensuring candidate complaints are resolved in a timely and compliant manner.As the candidate-facing entry point...
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Client Experience Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeAbout the RoleWe are seeking an experienced Customer Service Representative to join our team as a bilingual Customer Support Consultant.In this role, you will be responsible for providing first-class customer service to clients across various industries and languages.ResponsibilitiesYour key responsibilities will include:Providing customer service via phone...
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Global Client Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeA Global Client Advocate is needed to join our team at Axi. As a Client Services Specialist, you will be responsible for delivering exceptional customer service and ensuring client satisfaction.Your key responsibilities will include:Delivering personalized support and addressing clients' inquiries, concerns, and requests in a timely, empathetic, and...
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Customer Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Full timeLendela: Empowering Financial AccessAs a leading fintech in Asia Pacific, Lendela is committed to simplifying lending and providing personalized financial solutions. Founded in 2018, we've achieved significant milestones – facilitating over 400,000 loan applications, partnering with over 100 lenders, and securing a successful Series A funding round.Our...