Customer Experience Advocate

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

Our company, Aqi Intl, is seeking a Customer Experience Advocate to join our team. As a Customer Experience Advocate, you will be responsible for ensuring customer satisfaction through effective communication and issue resolution.

You will work closely with internal teams to resolve customer issues and improve overall customer experience. Strong language competencies in English and Mandarin are required, as well as call center or service experience in IT and technical experience with monitoring tools.

This role requires the ability to work effectively in a team environment with both technical and non-technical staff. An undergraduate degree or diploma in IT or business-related fields is preferred.

The successful candidate will have the opportunity to work on various projects and develop their skills in data analysis, problem-solving, and communication. If you are a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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