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Freight Management Associate

1 week ago

Subang Jaya, Selangor, Malaysia Ninja Van Full time

Ninja Van is a leading logistics company that delivers hassle-free services to businesses across Southeast Asia.

We are a technology company disrupting the industry with cutting-edge software and operational concepts.

The Cross Border Logistics team is responsible for building competitive logistics products and customized solutions to support various sales channels in winning deals and growing the business.

This role focuses on managing logistics operations to ensure operational stability and scalability.

Key responsibilities include monitoring shipment movement, daily updating milestones from vendors, adopting systems for business-as-usual lanes, and managing L3 escalations.

  • Responsible for SLA adherence (vendors/team)
  • Work with Operations manager to support the implementation when onboarding new vendors
  • Main PIC for communication with vendors for BAU lanes