Customer Success and Retention Expert

About UsJob Expert Group is a company that values customer satisfaction and strives to deliver exceptional service.Job DescriptionWe are seeking a Mid-Senior level Full-time Customer Service and Product Management professional to join our team. The ideal candidate will have experience in delivering outstanding day-to-day customer support through live chat,...

Visage is seeking an experienced SVIP Engagement and Retention Expert to join our customer success team. In this critical role, you will be responsible for driving engagement and retention among our premium users, while also identifying opportunities for growth and improvement.The ideal candidate will have a proven track record of developing and executing...

Key ResponsibilitiesDevelop strategic roadmaps for customers to drive retention, renewal, and expansion of their Dynatrace relationship.Serve as a liaison between the customer and the Dynatrace Support and Product Management teams.Provide expert guidance on the successful deployment and adoption of all Dynatrace products.Align with customers' desired...

OpenLearning is an online learning platform that goes beyond content delivery to focus on community, connectedness, and learner engagement. We are seeking a Customer Success Expert who shares our passion for education and customer satisfaction.About the RoleThe Customer Success Expert will be responsible for providing onboarding support, platform technical...

Vantage Federal Territory of Kuala Lumpur, MalaysiaRetention ManagerWe are looking for a Retention Manager to be responsible for developing and executing strategies that enhance customer loyalty and engagement across the India, Thailand, and Africa markets within the Forex, Crypto, and Stock trading markets. This position will focus on retaining customers,...

WORQ Enterprise is a leader in the flexible-office and community space, committed to making people prosper by working together. Our company offers a unique opportunity for marketers to grow their careers in a dynamic and innovative environment.Job DescriptionWe are seeking a Director of Customer Acquisition and Retention to join our team as a Strategic...

We are seeking a Customer Success Specialist to join our team at BSI.About the Role:The Customer Success Specialist is responsible for ensuring that customers receive the best possible experience from BSI products and services. This includes developing and implementing strategies to drive customer satisfaction, retention, and growth.Main Responsibilities:

About Prudential Hong Kong LimitedWe provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

We are seeking a proactive and goal-oriented Retention Manager to join our team. As a Retention Manager, you will play a pivotal role in our CFD Broker company. Your responsibilities will include effectively engaging potential clients, addressing their inquiries, and guiding them through the conversion process.In addition, we offer a high commission...

As a Customer Success Account Executive Manager, you are responsible for the adoption, usage and success of a portfolio of clients. This role emphasizes training, onboarding, usage review, support, and troubleshooting to enable customers to realize their goals and maximize their return on investment (ROI). You are the primary customer-facing role, and your...

Job Role: Customer Success represents the face of our company, and it's your responsibility to ensure that our customers receive exceptional service.Salary Information: Up to RM6,000 per month, inclusive of basic salary, overtime pay, and benefits.Key Performance Indicators: To measure success, you'll be evaluated on key metrics such as customer satisfaction...

This role revolves around customer satisfaction and growth. As a Customer Success Manager at Hextech Vision Sdn Bhd, you will be responsible for fostering strong relationships with clients to ensure their success.Key ResponsibilitiesYou will act as the primary point of contact for customer inquiries and issues, providing timely and effective solutions in...

About the RoleThe Partner Relationship Manager plays a critical role in driving business growth and improving customer retention at Elevate Marketing Services. The successful candidate will have a proven track record of building and maintaining strong relationships with partners, analyzing data to identify opportunities, and collaborating with internal teams...

At KNOLSKAPE Solutions Pvt. Ltd., we are seeking a seasoned Customer Success Team Lead to spearhead our APAC operations. As a key member of our leadership team, you will play a pivotal role in driving customer satisfaction, retention, and overall success.About the Role:The ideal candidate will possess strong leadership and team management skills, with a...

At ThoughtFull, we are passionate about making mental health a priority for everyone. As a Client Success Manager, you will be responsible for driving business growth, enhancing client satisfaction, and ensuring seamless delivery of our products and services.Key Performance Indicators (KPIs):Client Acquisition: Drive business growth through successful...

Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers a...

We're seeking a highly skilled High Touch Support Representative to join our customer success team at Trip.com Group. In this role, you will be responsible for providing exceptional support to our customers and partners.You will handle high-level complaints, escalations, disputes, resolutions, and detailed investigations with root cause analysis skills. You...

Job OverviewJob Expert Group is seeking a dedicated professional to fill the role of a Mid-Senior level Full-time Customer Service and Product Management specialist. The successful candidate will be responsible for delivering exceptional customer service, managing client relationships, and improving knowledge base content.Key ResponsibilitiesDelivering...

As a Customer Success Specialist (CSS) for Security, you will work with new and existing customers to ensure they are successful with and delighted by our solutions. You will play a critical role in onboarding, deploying, and driving ongoing utilization of Cisco Security products. Acting as an advocate for your customers, you will educate them on best...