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Telecommunications Service Agent

1 week ago

Johor Bahru, Johor, Malaysia Jobstreet Malaysia Full time

We're seeking highly skilled and enthusiastic individuals to fill the position of Frontline Customer Experience Specialist. This role involves providing top-notch customer service and ensuring seamless interactions with our clients.

Key Responsibilities:

  • Field customer inquiries and resolve issues promptly and efficiently
  • Contribute to achieving business goals and maintaining high levels of customer satisfaction

Requirements:

  • Exceptional communication skills in English, with additional language proficiency a definite plus
  • Although experience in customer service is valuable, we also offer training for those new to the field

Our company provides a supportive work environment and opportunities for growth and development.