Business Development Manager

3 days ago


Ipoh, Perak, Malaysia DKSH Group Full time
Job Summary

This is a challenging role that requires the ability to sell products and services to achieve sales targets for assigned businesses/territories and overall business objectives.

Main Tasks:
  1. Manage operating expenditures against budgets to ensure efficient usage of resources.
  2. Develop and implement action plans to achieve sales targets for assigned businesses/territories.
  3. Monitor progress against key performance indicators and sales plans, prioritizing and reviewing daily sales activities performed.
  4. Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions.
  5. Determine quotation/tender prices, delivery and commercial terms in accordance with company policies.
  6. Report on competitors' activities via inputs to competition reports.
  7. Record sales data for reporting and tracking purposes, maintaining relevant customer data in CRM databases.
  8. Enhance sales processes, sales plans, customer satisfaction and track payments from customers.
  9. Maintain a customer complaints/issues log and follow up on customer issues.
  10. Respond to customer orders and queries, informing current and prospective customers of promotions and new/upgraded products.


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